Netcracker Consultant

Endava

1d

About The Position

Lead or support the implementation, configuration, and customization of Netcracker BSS/OSS platforms
Collaborate with business and technical stakeholders to gather, analyze, and document requirements
Translate business needs into functional and technical solution designs
Configure Netcracker modules (e.g., Billing, CRM, Order Management, Catalog, Mediation)
Support system integration with upstream and downstream applications
Participate in testing activities (SIT, UAT), defect resolution, and release planning
Provide production support, troubleshooting, and performance optimization
Contribute to solution documentation, best practices, and knowledge transfer
Mentor junior consultants as needed and support delivery governance

Requirements

• 4+ years of experience working with Netcracker BSS/OSS platforms
• Strong understanding of telecommunications business processes (order-to-cash, trouble-to-resolve, etc.)
• Hands-on experience with one or more Netcracker modules (Billing, CRM, OM, Product Catalog, Mediation)
• Experience working in client-facing consulting or delivery roles
• Solid understanding of system integrations, APIs, and data flows
• Familiarity with Agile / SAFe delivery methodologies
• Strong analytical, communication, and stakeholder management skills
• Authorized to work in the United States without sponsorship

Nice To Haves

• Experience with large Tier 1 telecom providers
• Netcracker certifications
• Exposure to cloud-based deployments and microservices architecture
• SQL, Unix/Linux, or scripting experience
• Experience supporting large transformation or modernization programs

Responsibilities

• Lead or support the implementation, configuration, and customization of Netcracker BSS/OSS platforms
• Collaborate with business and technical stakeholders to gather, analyze, and document requirements
• Translate business needs into functional and technical solution designs
• Configure Netcracker modules (e.g., Billing, CRM, Order Management, Catalog, Mediation)
• Support system integration with upstream and downstream applications
• Participate in testing activities (SIT, UAT), defect resolution, and release planning
• Provide production support, troubleshooting, and performance optimization
• Contribute to solution documentation, best practices, and knowledge transfer
• Mentor junior consultants as needed and support delivery governance

Benefits

• Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus
• Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership
• Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences
• Hybrid work and flexible working hours, employee assistance programme
• Global internal wellbeing programme, access to wellbeing apps
• Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations
• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D Coverages
• Health Savings account paired with our low-cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed