Netcracker Architect

Endava

3h•Hybrid

About The Position

We are seeking a Netcracker Architect to lead the architecture, design, and technical governance of Netcracker BSS/OSS solutions for large-scale telecommunications and service provider implementations. This role is responsible for defining end-to-end solution architecture, guiding delivery teams, and ensuring scalable, high-performance Netcracker implementations aligned to business objectives.

Requirements

8+ years of experience in telecom BSS/OSS implementations
5+ years of hands-on experience with Netcracker platforms
Proven experience designing large-scale Netcracker architectures
Deep understanding of telecom business processes (order-to-cash, lead-to-activate, trouble-to-resolve)
Strong experience with system integration architecture, APIs, and data modeling
Experience working with large Tier 1 or Tier 2 telecom providers
Ability to translate business strategy into scalable technical solutions
Strong leadership, stakeholder management, and communication skills

Nice To Haves

Netcracker certifications
Experience with cloud-based Netcracker deployments
Microservices and containerization experience
SQL, Unix/Linux, scripting, or performance tuning expertise
Experience on large digital transformation or modernization programs

Responsibilities

Own the end-to-end architecture of Netcracker BSS/OSS solutions across multiple modules
Define solution architecture, system landscape, and integration patterns
Lead design decisions for Netcracker components including Billing, CRM, Order Management, Product Catalog, and Mediation
Ensure alignment between business requirements, technical design, and Netcracker product capabilities
Design and govern system integrations (APIs, middleware, event-based architectures)
Define and enforce non-functional requirements (performance, scalability, availability, security)
Act as the technical authority for Netcracker across delivery teams
Review and approve solution designs, configurations, and customizations
Partner with enterprise architects, client IT leadership, and Netcracker product teams
Support complex troubleshooting, performance tuning, and production issues
Mentor consultants and technical leads; establish best practices and standards

Benefits

Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus
Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership
Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences
Hybrid work and flexible working hours, employee assistance programme
Global internal wellbeing programme, access to wellbeing apps
Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations
Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
Flexible Spending Accounts (Medical, Transit, and Dependent Care)
Employer Paid Life Insurance and AD&D Coverages
Health Savings account paired with our low-cost High Deductible Medical Plan
401(k) Safe Harbor Retirement plan with employer match with immediately vest