NEMSA Coordinator (North Louisiana)

Louisiana Community and Technical College System • Monroe, LA

10d • $40,100 - $46,000 • Hybrid

About The Position

The NEMSA Coordinator (North Louisiana) position is within the Academic & Student Affairs department, specifically in the Nursing, Allied Health & Safety sub-department at South Louisiana Community College. This is an Unclassified - Administrative/Staff appointment with a salary range of $40,100.00 - $46,000.00. The role involves providing comprehensive support to students pursuing NEMSA programs, including academic advising, financial planning assistance, and information on admissions and program specifics. The coordinator will manage the intake process, maintain student records, and facilitate communication between students, instructors, deans, and other institutional partners. A significant portion of the role involves behavioral standards such as effective communication, collaboration, and maintaining a detail-oriented, self-motivated, and organized approach. The position also contributes to institutional support through collaboration with various partners and travel for recruitment events, and team relations by fostering a respectful and collaborative work environment, including working some holiday breaks and school closures.

Requirements

• Minimum of 3 years professional experience
• Demonstrated ability to establish and maintain effective relationships
• Ability to meet and/or exceed set program goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills and communication skills, both oral and written, required
• Working knowledge of MS Office (Word, Excel, Outlook, Etc.)
• Excellent written and oral communication skills are necessary
• Excellent customer service skills
• Ability to remain adaptable and flexible to different situations and changes, including learning new systems and processes
• Ability to meet deadlines and work under pressure
• Ability to work effectively within a team-oriented environment
• Ability to work effectively and collaboratively with different groups and individuals
• Ability to problem-solve effectively
• Ability to work occasional overtime and weekend hours
• Ability to create accurate program budgets

Nice To Haves

• Bachelor Degree or Related Certification (EMT, Safety, Training & Development, related Workforce Development certification)

Responsibilities

• Provides information regarding admissions requirements and program specifics for students pursuing NEMSA programs.
• Provides information regarding financial planning, grant opportunities, and aid options for students pursuing NEMSA programs.
• Responsible for academic advising to students enrolled in NEMSA programs to ensure retention and on-time completion.
• Corresponds frequently with NEMSA instructors, regional coordinators, and SoLAcc Deans to ensure timely and accurate information for students.
• Develops procedures and processes to maximize connectivity between NEMSA students and SoLAcc Academic and Student Services.
• Manages intake process for SoLAcc for all NEMSA programs.
• Interacts with potential students, applicants, current students, and faculty on matters pertaining to admissions, registration, student accounts, advising, student engagement, and disability services.
• Maintains relevant records on NEMSA students.
• Assists students with scheduling National Registry through the SoLAcc Testing center.
• Collects data related to advising, program re-admit data, and other duties as needed.
• Assists with open house, preview day, and accreditation site visit activities as needed.
• Communicates effectively through individual meetings, email, or one-on-one sessions.
• Collaborates well with student intake team, registrars, and operational departments.
• Assists faculty, deans, and NEMSA personnel and staff in preparation for special events: accreditation events, graduation, pinning, etc.
• Coordinates reports for student issues and complaints.
• Works independently within a team environment on special and ongoing projects.
• Attends all mandatory meetings.
• Collaborates within strong working relationships across SoLAcc, NEMSA, Acadian Companies, High School Recruiters, LCTCS, and other institutional partners.
• Travels to job fairs, workforce recruiting events, secondary schools, and other appropriate recruitment events to engage prospective students in the region.
• Assists with strategic planning for NEMSA programs.
• Assists with events, recruiting and advising for NEMSA programs as needed.
• Works well with a team environment.
• Engages in a culture of respect, treats others with dignity and respect.
• Contributes to an environment where differences are valued and encouraged.
• Holds office hours on corporate schedule which requires operations during some holiday breaks and school closures.
• Joins committees and shares experience and expertise.
• Ensures a safe and respectable work environment.
• Performs other duties as assigned.

Benefits

• Retirement
• Multiple medical insurance options
• Supplemental insurances (dental, term life, disability, accident, vision, etc.)
• Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses)
• Holidays (14 per year, typically includes longer break at Christmas)
• Generous annual (vacation) and sick leave benefits
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree