Neighborhood Partnerships Assistant Manager

Feeding San Diego • San Diego, CA

4d • $27 - $30 • Hybrid

About The Position

Under the supervision of the Neighborhood Partnerships Manager, the Assistant Neighborhood Partnerships Manager provides operational and administrative support for the Partnerships team while coordinating the day-to-day operations and implementation of Feeding San Diego Programs. This position ensures an excellent experience externally for partners and internally with Feeding San Diego staff who support the mission of Feeding San Diego. Imperative to this role is a positive attitude, strong interpersonal communication skills, act as a role model to others on the team, and interaction with individuals from various backgrounds. In addition, the Assistant Neighborhood Partnerships Manager may be required to complete other tasks as assigned by the Neighborhood Partnerships Manager in support of Feeding San Diego’s mission.

Requirements

• At least a 2-year associates degree from an accredited college or university
• A minimum of 1-year experience as an employee at Feeding San Diego
• A minimum of 1-year experience working with members of underrepresented groups
• A minimum of 1-year of professional experience involving competing priorities, deadlines, and constant multi-tasking
• Food Safety Training Certified
• Reliable transportation and possess and maintain a valid California driver’s license, a satisfactory driving record, including proof of personal vehicle insurance coverage and insurability under the Agency’s insurance carrier standards.
• Strong proficiency in Ceres, Salesforce, Smartsheet, MealConnect and data management programs
• A professional demeanor with an aptitude for problem solving
• Possess solid relationship-building, interpersonal skills, and a mature understanding of cultural competence
• Excellent verbal, written, interpersonal, organizational, and public speaking skills
• Accurate and detail oriented, possess strong organizational and time management skills and the ability to juggle multiple priorities in a complex and fast-paced environment
• Ability to work under pressure with tight deadlines
• High degree of independence, flexibility, initiative, and commitment
• Proficiency in Microsoft Office, Word, PowerPoint, Excel and Outlook
• Knowledge of nonprofit organizational practices
• Passion for and commitment to Feeding San Diego’s mission to alleviate hunger and food insecurity

Nice To Haves

• B.A degree from an accredited university or college in a field related to Social Science, Food Studies, Public Health or Communications
• A minimum of 2+ years of professional experience involving competing priorities, deadlines, and problem-solving
• A minimum of 2+ years of work experience in food service, grocery, food distribution organization or professional / volunteer experience in food security, hunger-relief work, or a community-based organization
• Bilingual in English and Spanish, or English and another Non-English language
• Previous experience working with the community
• Any combination of education and work experience equivalent to the stated minimum requirements would qualify for consideration for this position.

Responsibilities

• Attend weekly cross-functional Food Flow meetings and speak on behalf of the team if the assigned Coordinator is unable to attend
• Attend bi-monthly cross-functional Relationship Flow meetings on behalf of the team if the assigned Coordinator is unable to attend
• Representing FSD to community groups and the public through active participation at meetings and involvement in events throughout the community
• Attend monthly food safety committee meetings
• Complete site visits in each region once a month with regional Partnership Coordinators
• Collaborate with Feeding America Director of Member Engagement and Department of Environmental Health for subject matter expert advice, as required
• Assist/attend the Agency Advisory Council in the absence of FSD liaison
• Create and maintain standard operating procedures as needed
• Routinely review agency Salesforce accounts for compliance to ensure Feeding America guidelines are upheld
• Oversee the assigned Coordinator sending out food recall emails to agency partners on receipt of notifications
• Screen prospective partners and support them through the onboarding process
• Maintain Ceres database related to agency partner status with AE3 team lead
• Update Agency Partner Portal on Feeding San Diego’s website as needed
• Update Agency Handbook with Manager on an annual basis in January
• Send Partnership Coordinators Monthly Accounts Receivables report with appropriate action items under the guidance of the Finance department
• Create and send monthly and quarterly surveys to agency partners
• Oversee agency partners are meeting required grant expectations/contracts with their respective coordinators
• Lead monthly compliance meetings for Partnership Coordinators
• Lead bi-weekly status calls with individual Partnership Coordinators in the Managers’ absence
• Lead weekly team meeting on behalf of the Neighborhood Partnerships Manager (if unable) to attend
• Train and onboard new Partnership Coordinators
• Support Partnership Coordinators for Agency Express (AE3) platform usage with AE3 team leader
• Problem-solved with Partnership Coordinators when issues or concerns arise with partner agencies
• Support Partnership Coordinators with logistics and details for planning and executing special events put on by partners when approved
• Assist the Manager in planning any Agency Partner events throughout the year
• Establish and maintain exemplary interactions with partners, donors, and coworkers
• Encourage and plan quarterly team bonding activities with the Manager
• Create and maintain all FSD training related to Agency Partners
• Other duties as assigned

Benefits

• Employer sponsored healthcare benefits at platinum level for medical
• 401K retirement plan with company matching
• Flexible work environment; Attractive, welcoming office
• Supportive time off policies including vacation, sick, & company holidays; accrue 15 days of vacation in first year
• Learning & development and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree