NCERTS Tasker Lead

WiSC Enterprises, LLC•Springfield, VA

11h

About The Position

This position supports Program Executive Office (PEO) Business Operations by managing tasking workflows, improving operational processes, and leading records management compliance. The role serves as a central coordination point for task tracking, information management, and communication across PEO offices, senior leadership, and external stakeholders.

Requirements

Bachelor's Degree or equivalent experience (8+years) within related field of records management, project management, information management, or compliance/regulation management.
Experience supporting DOD operations
Excellent communication, customer service, and interpersonal skills with experience communicating with Senior Executives, General Officers, or Flag Officers or their staff.
Experience leading engagements with multiple team members to complete tasks
Demonstrate experience interacting with senior-level directors and/or agency heads
Demonstrated experience in effective data gathering and presentation to compile effective recommendations or responses to aid in senior-leader decision-making
Demonstrate experience with Microsoft Office products with a specific emphasis on Word, Excel, PowerPoint, and Outlook applications
Demonstrated experience implementing oral and written communication skills with drafting documents and briefings.
Demonstrated experience creating detailed reports, preparing and presenting briefings
Demonstrate experience applying critical thinking, problem-solving, and analytic skills in support of office operations.
Must be capable of responding to requests of a regular and ad-hoc nature with minimum direction and supervision
Demonstrate experience executing and completing rapid turn-around and short-suspense tasks/action items
Demonstrate experience, skill, and expertise leading, managing, and working office support including but not limited to creating diagrams, checklists, standard operating procedures (SOPs), manuals, and handbooks
Experience in planning and leading sub-tasks and projects
Capable of responding to requests of a regular and ad-hoc nature with minimum direction and supervision.

Nice To Haves

Demonstrate knowledge of the Intelligence Community, Department of Defense, and GEOINT
Proficiency Central Electronic Requirements Tracking Systems (NCERTS)
Proficiency in government systems e.g., Defense Travel Systems (DTS), NGA Central Electronic Routing and Tasking Systems (NCERTS), and Management Execution Tracker System (MET)
Knowledge of DAWIA
Demonstrated experience utilizing standard business application software for presentations, word processing, and especially spreadsheets to be able to inter-relate and effectively present geospatial data metrics
Demonstrate experience using SharePoint
Demonstrate experience drafting documents and developing, preparing and presenting briefings to varied audiences, including senior leaders, such as General/Flag officers, civilian SES, or corporate equivalents
Demonstrate experience planning and leading sub-tasks/projects
Excellent attention to detail and organization skills
Demonstrate experience, skill, and expertise leading, managing, and in business process development, including but not limited to developing and maintaining diagrams, checklists, and SOPs

Responsibilities

Support PEO Business Operations by improving and standardizing operations
Create, maintain, and provide information management support for the Suspense Coordinators
Communicate with the PEO Offices and subject matter experts as it relates to the assigned work
Conduct independent verification and validation and support to internal offices to ensure PEO processes are clear, fact-based, accurate, outcome-driven, and consistent with external guidance
Create and maintain the Weekly Activity Report, SITREP and Bi-weekly Quad Chart
Ensure timely completion of actions and collaborate with other Directorate Lead Suspense Coordinators to resolve task(s) related issues or to negotiate task due dates (extensions)
Support and attend the PEO Services Suspense Coordinators' Meetings and disseminate pertinent information, policies, and procedures obtained from these meetings to PEO leadership, offices, and subject matter experts (SMEs) promptly.
Serve as a primary Tasking Suspense Coordinator for PEO offices involving NCERTS Taskers to include those from external agencies, internal offices, and staff packages via the Tasker Request Form
Support the weekly PEO Services Suspense Coordinator and ad-hoc tasker tag up meetings
Perform outreach with suspense coordinators and managers throughout PEO Offices
Brief PEO leadership, PEO Front Office and/or the GPOC of new taskers received promptly at the request of the Government status of all current taskers. (CDRL: Reports, Briefings, Evaluations, Technical Assignments, Transition Plan, White Papers etc.)
Perform daily tracking and management of Internal and external taskers
Prepare weekly tasker & tracking reports (via tasker tracker) for PEO. leadership and offices
Aid in the proper procedures of responding to taskers/requests, and creating PEO offices Tasker Request Forms
Maintain tasker group mailbox and status tracker for PEO
Demonstrate experience managing and maintaining records in compliance with National Archives and Records Administration (NARA) and agency policies and requirements
Interact with agency Record Management (RM) Program (RMP) Office to implement PG's Records Management Program
Serve as an Information Officer to lead, manage, and administer PEO’s RM Program
Demonstrate knowledge and experience managing and working records management, records maintenance, and/or archiving records.
Demonstrate experience with record management best practices
Identify Primary Information Officers (PIOs) and Information Officers (IOS); maintain regular communication with PG offices PIOs and IOS
Work with NGA RM Staff in training PG personnel on records management systems, processes, and where/when/how to file records
Ensure the authenticity and integrity of agency records through the establishment of full-cycle management, maintenance, and preservation techniques
Ensure that an accurate Office Inventory of all records created or held by PEO offices is conducted, created, and reviewed for accuracy
Ensure that an approved Office File Plan (OFP) is in place for
Ensure that filing systems for hardcopy and softcopy records have been established for offices to enable retention and management of all records
Ensure that records are being filed appropriately in the filing systems as determined by the Office File Plan
Prepare periodic records management status reports and develop metrics to keep leadership aware of deliverables
Create, maintain, and provide information management support for the PEO Services Suspense Coordinators
Respond to emails requesting the status of a task promptly at the request of the Government and aid on the proper procedures when responding to Directorate and Front Office staff packages. (CDRL: Reports, Briefings, Evaluations, Technical Assignments, Transition Plan, White Papers etc.)