NC Programmer

ALIGN PRECISION•North Plains, OR

About The Position

Performs research and engineering laboratory functions involving the testing, analysis, and evaluation of materials and processes, and provides technical support to engineers. Analyzes technical data for design problems, selects among possible design layouts, calculates design data, and prepares layouts, specifications, parts lists, estimates, and procedures. Gathers, maintains, formats, compiles, and manipulates technical data, including laboratory or material test results and engineering design changes. Produces engineering documentation, reports, and drawings such as flow charts, block diagrams, and schematics. Performs mathematical calculations and preliminary data analyses using provided guidelines, and makes quantitative judgments about technical data. Uses a personal computer to conduct analyses and prepare documentation and reports. Assembles electrical and electronic systems and prototypes using engineering data, electrical principles, hand tools, and measuring instruments. Sets up and operates test equipment to evaluate developmental parts, assemblies, or systems under simulated operating conditions and records results. The role also evaluates current work processes and develops and assesses strategies and programs to improve company productivity and efficiency. Duties include researching technical issues, processing customer orders, helping customers find solutions, reviewing product change requests, learning about product updates and technologies, resolving escalated complaints, documenting troubleshooting and resolutions, and participating in customer training. Reliable and consistent attendance is essential. Other duties may be assigned. The position has no supervisory responsibilities; travel is not required.

Requirements

8+ years of relevant experience.
High school degree or equivalent, plus specialized training.
Excellent attention to detail.
Working knowledge of customer specifications and requirements.
Basic computer skills.
Problem-solving abilities.
Mastery of basic math, including addition, subtraction, multiplication, division, and fractions.
Strong teamwork and communication skills.
Ability to understand and obey safety requirements.
Commitment to keeping the work area clean and free of debris.
Ability to meet the physical demands of extended screen time and long periods of sitting; potentially long hours may be required.

Responsibilities

Gather information to evaluate current work processes, including workflow, time requirements, costs, and duration.
Develop strategies and programs to improve productivity and efficiency of company work processes.
Apply industrial engineering problem-solving and productivity techniques to evaluate recommended strategies and programs.
File reports regarding product problems and research technical issues.
Manage and process customer orders.
Walk customers through solutions and review product change requests.
Learn about product updates and new technologies.
Resolve escalated customer complaints without team lead intervention.
Document troubleshooting and problem-resolution steps.
Participate in providing training to customers.
Perform engineering laboratory testing, analysis, and evaluation of materials and processes.
Analyze technical data, calculate design data, and prepare design layouts, specifications, parts lists, estimates, and procedures.
Gather, maintain, format, compile, and manipulate technical data and produce engineering documentation, reports, and drawings.
Perform mathematical calculations and preliminary analyses of data, and make quantitative judgments concerning technical data.
Assemble electrical and electronic systems and prototypes using engineering data, hand tools, and measuring instruments.
Set up and operate test equipment to evaluate developmental parts, assemblies, or systems, and record results.
Maintain reliable and consistent attendance; perform other duties as assigned.