Navy Client Account Manager

AECOM•Arlington, VA

1d•Remote

About The Position

AECOM's Governments Business Line is seeking a highly motivated and experienced professional to serve as the NAVY/NAVFAC Client Account Manager (CAM) for AECOM DCS. This role involves collaboration with the overall Navy/NAVFAC CAM and the Department of War (DOW) team. The DOW Program for DCS-A generates significant annual sales and supports all of DCS' Global Business Lines. The NAVY/NAVFAC CAM will be responsible for driving sustainable and reproducible account growth for the NAVY/NAVFAC Account, with a particular focus on the Navy’s Pacific and West Regions. This position offers flexibility for primarily remote work schedules and can be based from various US locations. The role requires developing and executing strategic and client account plans to achieve annual targets and grow the program year over year. The CAM will advocate for AECOM’s Navy programs, which offer a range of professional technical services including FMS, MILCON, and SRM design; Master Planning; other AE Services; Environmental Services; Energy Performance Services; Construction Management; and Construction Quality Assurance.

Requirements

Bachelor's degree in architecture, engineering, or a related discipline aligned with AECOM’s Business Lines and the NAVY/NAVFAC client needs.
At least 12 years of experience working with US Federal government agencies on Architect-Engineering programs.
At least 6 years of leadership experience or demonstrated equivalency of experience and/or education.
Ability to travel throughout CONUS and some OCONUS, driven by project and opportunity needs.
US citizenship is required.

Nice To Haves

Master’s or PhD degree in architecture, engineering, or a related discipline.
Engineer/Architect Professional Registration (PE or AIA).
Achieved the rank of Navy Civil Engineer Corps Captain or higher.
PFAS knowledge.
Brooks Act procurement experience.
Energy Performance Services Experience.
Waterfront design and construction experience.
Airfield design and construction experience.

Responsibilities

Develop and manage strategic plans, including identifying external drivers, resource allocation, and competitor analysis.
Coordinate and collaborate with AECOM's Regional Business Lines and Business Line Leaders (BLLs).
Develop account plans with opportunity targets based on market conditions and client acquisition strategies.
Establish and flow down growth goals to Regional Engagement Teams and monitor sales opportunities.
Maintain situational awareness of account performance, ensuring bookings and pipeline align with projections.
Review and update the Salesforce pipeline weekly, ensuring capture plans for major pursuits.
Assist with teaming, negotiations, and coordination with FBS & Marketing.
De-conflict issues among Business Lines and facilitate federal requirements such as risk management sign-offs, pricing, and proposal reviews.
Own major proposals and monitor Program Manager performance against contract capacity.
Oversee sub-positions and non-productive relationships.
Lead and manage key relationships with major clients like NAVY/NAVFAC Regions, Engineering Commands, and Research & Development Centers.
Coordinate cross-opportunities with Army and Air Force CAMs.
Oversee corrective actions and monitor recoveries to ensure client satisfaction.
Maintain situational awareness of contract performance, review CPAR reports and rebuttals, and communicate with major Program Managers.
Serve as Ombudsman for spotting and de-conflicting OCI issues.
Implement an Account level Focus Group communication strategy to provide status updates.
Communicate progress up the chain and work positively across Business Line and Regional boundaries.
Promote the AECOM brand, inspire participation in professional activities, and build the DOW team.
Maintain HR requirements for assigned staff and develop/negotiate goals for each.