Navigator - Montgomery County, TX

EasterSeals Greater Houston•Conroe, TX

1d•Onsite

About The Position

At Easter Seals Greater Houston, we believe everyone deserves the opportunity to live, learn, work, and thrive. As a Navigator, you'll play a vital role in helping individuals and families overcome barriers by connecting them to critical community resources, financial education, benefits, and support services. If you're passionate about helping others, enjoy building relationships, and want a career where your work has a meaningful impact, we'd love to hear from you.

Requirements

High school diploma or equivalent.
Two years of experience in case management, social services, community outreach, workforce development, financial coaching, or a related human services field.
Valid driver's license, reliable transportation, and proof of automobile insurance.
Passionate about serving individuals and families.
Organized, detail-oriented, and able to manage multiple priorities.
An excellent communicator with strong interpersonal skills.
Comfortable working independently while collaborating with a team.
Skilled in problem-solving, advocacy, and building community partnerships.
Proficient in Microsoft Office (Word, Excel, and Outlook).

Nice To Haves

Bachelor's degree in Social Work, Human Services, Psychology, Counseling, Public Administration, or a related field.
Experience working with individuals with disabilities, Veterans, or other underserved populations.
Experience in a nonprofit or grant-funded environment.

Responsibilities

Provide strengths-based case management and individualized support to participants.
Help individuals access community resources, public benefits, housing, healthcare, employment, disability services, Veteran services, and other supportive programs.
Deliver one-on-one and group financial coaching and financial education.
Develop action plans and support participants as they work toward achieving their personal and financial goals.
Maintain accurate participant records and documentation using electronic case management systems.
Ensure compliance with program guidelines, grant requirements, and organizational policies.
Collect and report participant outcomes and program data.
Collaborate with nonprofit organizations, government agencies, and community partners to expand available resources.
Represent Easter Seals Greater Houston at community meetings, networking events, and collaborative initiatives.
Participate in team meetings, professional development, and United Way Navigation Network activities.
Other duties as assigned.