Navigator - Patient and Family

Memorial Healthcare

7d • Onsite

About The Position

Serves as a patient advocate, liaison, and adviser/educator to assist patients with navigating the continuum of care. Provides emotional support, counseling, clinical education and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making. May collect and assess data to identify quality trends or actual sources of risks to patients and employees. Collaborates with multidisciplinary team and committees with respect to quality outcomes. Assists patients and families with resolving financial, psychosocial, functional, and administrative issues by advising of options and referring to appropriate resources. Intervenes as appropriate to advocate for patient and family. Continuously reviews and evaluates patient progress as outlined within the plan of care. Communicates plan of care to patient and family and solicits concerns, questions, and issues for resolution. Serves as a liaison between patient and clinical staff, administration, physicians, and community/external resources to coordinate/maximize resources and identify/resolve barriers to the plan of care.

Requirements

• One (1) year of experience in related field.
• If RN, must be licensed.
• Graduate of an accredited registered/Professional Nursing Program or MSW degree.
• BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)
• Registered Nurse License (RN LICENSE) - State of Florida (FL)
• Radiation Therapy license required if working in the Radiation Oncology department.

Nice To Haves

• Master's in Social Work (MSW) degree preferred if degreed.
• certified in Radiation Therapy (T) by the American Registry of Radiologic Technologists (ARRT) - Radiation Therapy License required if working in Radiation Oncology.

Responsibilities

• Provides emotional support, counseling, clinical education and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making.
• May collect and assess data to identify quality trends or actual sources of risks to patients and employees.
• Collaborates with multidisciplinary team and committees with respect to quality outcomes.
• Assists patients and families with resolving financial, psychosocial, functional, and administrative issues by advising of options and referring to appropriate resources.
• Intervenes as appropriate to advocate for patient and family.
• Continuously reviews and evaluates patient progress as outlined within the plan of care.
• Communicates plan of care to patient and family and solicits concerns, questions, and issues for resolution.
• Serves as a liaison between patient and clinical staff, administration, physicians, and community/external resources to coordinate/maximize resources and identify/resolve barriers to the plan of care.

Benefits

• We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
• We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree