Navigator II

Community Bridges, INCPhoenix, AZ

About The Position

The Navigator II’s primary role is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator II will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator II will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator II is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator II will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program.

Requirements

  • High school diploma or GED required.
  • Must be in recovery from Alcohol or Drugs and/or GMH for equal to or greater than 1 consecutive year.
  • Minimum of ninety (90) days experience in a Navigator I or Peer Support Specialist role required.
  • Must be at least 21 years of age.
  • Must obtain a fingerprint clearance card.
  • Must possess a current valid driver’s license.
  • Must be able to provide a 39-month MVR.

Nice To Haves

  • Associates Degree (or higher) in a field related to Behavioral Health is preferred.
  • 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.
  • 1-3 years of substance abuse/mental health recovery-oriented service is preferred.

Responsibilities

  • Conduct outreach, engagement, case management, and ongoing wrap around supportive services.
  • Identify and reduce barriers for clients.
  • Connect clients with needed services and resources.
  • Map out the most appropriate next steps for individuals needing assistance accessing services.
  • Document and track required patient interactions according to specified guidelines.

Benefits

  • Generous PTO accrual (5 weeks!)
  • Medical, Dental, Vision, Disability, Life, Supplemental plans
  • Hospital indemnity/ Critical Illness
  • Pet Insurance
  • Dependent Care Savings
  • Health Care Savings
  • 401K with employer match - 100% vested upon enrollment
  • Wellness programs
  • Tuition Reimbursement and Scholarship Programs
  • incentives
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