Navigator I

Community Bridges Inc•Phoenix, AZ

2d•Onsite

About The Position

The primary role of the Navigator I is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator I will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator I is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator I will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program.

Requirements

High school diploma or GED
Minimum of twelve months of recovery from substance use and/or mental health disorders
Must be at least 21 years of age
Arizona Fingerprint Clearance Card or good cause exemption required
Must possess a current valid driver’s license
Must be able to provide a 39-month MVR

Nice To Haves

Associates Degree (or higher) in a field related to Behavioral Health
1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations
1-3 years of substance abuse/mental health recovery-oriented service

Responsibilities

Conduct outreach, engagement, case management, and ongoing wrap around supportive services.
Identify and reduce barriers for clients.
Connect clients with needed services and resources.
Map out the most appropriate next steps for individuals needing assistance accessing services.
Document and track required patient interactions according to relevant codes, manuals, and procedures.