Navigation Specialist, Housing Justice Progra

Sakhi for South Asian Survivors, Inc.•New York, NY

8d•Hybrid

About The Position

Sakhi for South Asian Survivors exists to represent the South Asian and Indo Caribbean diaspora in a survivor-led movement for gender-justice and to honor the collective and inherent power of all survivors of violence. Sakhi is committed to serving survivors through a combination of efforts including—but not limited to—direct services, advocacy and organizing, technical assistance, and community outreach. Sakhi serves survivors from the South Asian and Indo-Caribbean diaspora who trace their backgrounds to Afghanistan, Bangladesh, India, Nepal, Pakistan, Sri Lanka, the West Indies, and Africa. Members of our community come from diverse backgrounds including age range, gender, religion, ethnic origin, economic and educational background, language spoken, and immigration status. We work to represent, inform, actively engage, and mobilize the South Asian community in an intersectional, intergenerational survivor-led movement for gender justice. At Sakhi we offer a unique work environment that is collaborative, fun, and committed to social justice. Members of the LGBTQIA+ community, persons of color and bilingual/bicultural applicants are strongly encouraged to apply. At Sakhi, we have a clear vision: to be the place where a diverse mix of talented people want to come, to stay and do their best work. Sakhi is an Equal Opportunity/Affirmative Action Employer.

Requirements

Extensive experience in housing case management, lease administration, housing advocacy, and compliance monitoring
Strong working knowledge of NYC landlord-tenant law, tenant protections, fair housing regulations, eviction prevention practices, and housing court processes
Knowledgeable in tenant rights, lease enforcement, reasonable accommodations, anti-discrimination protections, and legal housing resources available to low-income and vulnerable populations
Ability to clearly explain lease terms, housing policies, tenant rights, and legal responsibilities to clients in an accessible and trauma-informed manner
Familiar with NYC housing systems and programs including NYCHA, HRA, Homebase, Section 8, CityFHEPS, FHEPS, supportive housing, and affordable housing programs
Experience working with low-income, unhoused, or vulnerable populations
Excellent communication, conflict resolution, organizational, documentation, and multitasking skills
Strong understanding of housing law, tenant advocacy, eviction prevention, and affordable housing systems in New York City
Experience navigating NYC housing systems, rental assistance programs, and supportive housing services

Nice To Haves

Experience in housing search/placement or NYC housing systems

Responsibilities

Develop and maintain strong relationships with landlords, realtors, brokers, legal service providers, and community partners to expand housing opportunities for clients
Assist clients with housing searches using extensive knowledge of NYC neighborhoods, housing resources, and rental market practices
Verify leases, rental information, subsidy documentation, and payment records to ensure accuracy, compliance, and program eligibility
Conduct landlord and realtor outreach through warm and cold calls to secure safe and stable housing placements
Assist clients in overcoming housing barriers including credit concerns, rental arrears, and landlord references
Coordinate legal clinics, tenant-rights education, and eviction prevention services
Maintain accurate client records, case documentation, and compliance reporting using Salesforce, AWARDS, and other case management systems
Ensure timely follow-up, case notes, service planning, and data entry in accordance with program standards and funding requirements
Participate in program-wide outreach events, workshops, housing fairs, and community engagement initiatives
Manage monthly caseloads including intake assessments, housing stability planning, referrals, and ongoing case management
Provide trauma-informed housing advocacy and client-centered case management support
Build and strengthen landlord partnerships and housing networks to increase placement opportunities for clients
Coordinate intra-department and with partner agencies to ensure holistic support for clients