National Training Manager - Appliance Installation

FERGUSON • Dallas, TX

3d • $8,233 - $13,175 • Hybrid

About The Position

Ferguson is currently seeking the right individual to fill an immediate opportunity for a National Training Manager - Appliance Installation to support our growing in-house delivery and install team. If you have a love of interacting with people, improving processes and helping our associates grow, this is the position for you! This role is responsible for overseeing on-site training courses out of our location in Dallas TX. The ability to live in Dallas or surrounding areas within a reasonable driving distance is a must. Ferguson associates from around the US will travel into Dallas for hands-on training programs. On days/weeks there is no training, the individual can choose to work remotely. We will provide relocation assistance for candidates outside of the area who are open to relocation to Dallas.

Requirements

• Experience analyzing company needs, lesson planning, development, and implementation
• Extensive knowledge teaching theory for creating effective crafting instructional materials
• Bachelor's degree in Education or Human Resources field is helpful but not required
• Extensive knowledge teaching theory for creating effective crafting instructional materials
• Strong understanding of business goals and standards for customer service
• Ability to communicate effectively with senior management and other departments
• Experience developing yearly training plans and materials for all departments throughout the company
• Ability to effectively prioritize and lead multiple training initiatives simultaneously

Nice To Haves

• Previous experience performing installs is preferred
• Instructional experience in a group business setting at a large level highly desired

Responsibilities

• Organize meetings with management before preparing course materials to ensure a detailed understanding of training subjects and processes
• Continually research methods and techniques in workplace training and remain up to date on developments within the industry and competitors
• Maintain and update online modules within workday
• Create curriculum and schedule hands on training courses
• Lead training classes and arrange ride along during visit
• Develop in market program and tests after the completion of training courses to determine the effectiveness of training strategies
• Develop training tracker and installer levels for program
• Create printed and instructional materials to be distributed during training
• Actively seek current training methods and best practices to facilitate training employees
• Conduct regular meetings with management to identify subjects be addressed or areas in need of additional instruction
• Create internal marketing materials to be distributed throughout the company to announce training programs and details

Benefits

• health, dental, vision, paid time off, life insurance and a 401(k) with a company match
• mental health coverage
• gender affirming and family building benefits
• paid parental leave
• associate discounts
• community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level