National Technical Support Technician

EquipmentShare • Columbia, MO

9d • Remote

About The Position

EquipmentShare is seeking a National Technical Support Technician to support our Advanced Solutions fleet across power generation, load banks, energy storage, and electrical distribution equipment. This is a hands-on, field-focused role responsible for commissioning equipment, supporting installations, performing major and minor repairs, and helping reduce unavailable OEC across the fleet. The position will support diesel generators, natural gas engines, turbine-based power generation, load banks, and related power distribution systems. You’ll work closely with National Technical Support Specialists and branch teams to improve reliability, return equipment to rent-ready status, and support complex deployments. This role is ideal for someone who enjoys rotational field work and solving technical problems in real-world environments. This position is fully remote.

Requirements

• Strong mechanical and electrical troubleshooting skills
• Experience with diesel generators, natural gas engines, or turbine power systems
• Understanding of 3-phase power systems and voltage configurations
• Familiarity with generator controls, paralleling, and power distribution
• Ability to read wiring diagrams and basic single-line drawings
• Comfortable working in a travel-heavy, rotational field environment
• Strong problem-solving and communication skills
• At least 3 years of experience in power generation or rental equipment
• Experience commissioning generators or temporary power systems
• Background in diesel engines, natural gas engines, or turbines
• Experience supporting multi-unit generator deployments
• Rental industry or field service experience

Responsibilities

• Assist with commissioning and startup of diesel generators, natural gas generators, and turbine-based power systems
• Support installation of complex temporary power solutions alongside National Technical Support Specialists
• Travel to branches to perform major and minor repairs on down equipment
• Help reduce unavailable OEC by returning assets to rent-ready condition
• Troubleshoot mechanical, electrical, controls, and balance-of-plant systems
• Support rotational power generation deployments and multi-unit installations
• Perform inspections and operational verification of fleet equipment
• Assist with electrical connections and system configuration during deployments
• Support preventative maintenance and reliability improvement initiatives
• Document repairs, findings, and recurring issues to improve fleet performance
• Coordinate with OEMs and internal technical teams when needed
• Provide on-site technical support for critical deployments and mobilizations

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed