National Service Sales Director

Truck Centers, Inc.•Troy, IL

6h•$110,000 - $150,000

About The Position

Truck Centers, Inc. is looking for a high-impact National Service Sales Director to help grow our service, maintenance, mobile service, and body shop revenue by building strong partnerships with large local, regional, and national fleet customers. This is a senior, customer-facing role focused on expanding our service and collision footprint, not truck sales. If you’re a relationship-driven leader who can open doors, grow wallet share, and turn strategic fleet partnerships into long-term business — we’d love to talk. What You’ll Be Doing As the National Service Sales Director, you’ll act as the primary relationship owner for assigned fleet accounts and serve as the internal advocate for fleet customers across our organization. You’ll work closely with dealership leadership and cross-functional teams to ensure a consistent, high-quality experience across all locations. What Success Looks Like A successful National Service Sales Director will: Create and grow strong fleet partnerships that drive revenue Increase customer loyalty and long-term retention through consistency and trust Expand business within current accounts by uncovering new service/collision opportunities Build internal alignment across multiple locations and teams Become the go-to resource for fleet leaders and TCI leadership alike

Requirements

High school diploma or equivalent; Bachelor’s degree in Business, Finance, or related field is preferred
7–10+ years in heavy-duty service or dealership operations
10+ years national sales experience
Experience managing large local or national fleet accounts
Strong understanding of service pricing and operations
Willingness to travel nationally and up to 50% travel
Valid Driver’s License and ability to meet insurance requirements
Must participate in a pre-employment background check and drug screen

Nice To Haves

Bachelor’s degree in Business, Finance, or related field is preferred

Responsibilities

Driving growth in service, mobile service, and body shop revenue across regional and national fleets
Expanding wallet share within existing strategic fleet accounts
Building and maintaining trusted relationships with fleet decision-makers
Acting as the single point of accountability for assigned fleet accounts
Serving as the internal “voice of the customer,” advocating for fleet needs and priorities
Ensuring consistent pricing and program execution across all dealership locations
Conducting regular business reviews, performance check-ins, and customer visits
Managing fleet pricing structures, service terms, and authorization processes
Escalating and resolving service/mobile/collision concerns quickly and professionally
Partnering with General Managers and department leaders to develop fleet growth strategies
Tracking and reporting fleet performance metrics to support continuous improvement

Benefits

401(k) with company match
Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
Paid time off including paid volunteer time
Disability insurance
FSA and HSA options
Company paid Life and AD&D insurance
Maternity leave
Employee assistance program
Wellness program
Company paid uniforms