National Service Administrative Assistant

Mazak Corporation•Florence, KY

27d•Onsite

About The Position

Mazak Corporation is looking for a National Service Administrative Assistant to join the National Service team at our National Technology Center located in Florence, KY. The National Service Administrative Assistant works with National Service and Regional Service employees to support our service activities according to corporate metrics and guidelines. Scope and Responsibilities: Essential duties include, but are not limited to the following: • Proactively attains a safe and healthy work environment for all employees. • Compile data for: select monthly reports to go to internal departments and National Service Report • Responsible for creating/maintaining travel profiles and booking travel arrangements for Service associates. • Assist with requests to Mazak Japan for systems access. • Manage uniform ordering for Service Technicians • Process E-ringi-shos for essential business purchases. • Review time sheets and expense reports for accuracy • Update customer accounts • Assist with events such as open houses and retirement celebrations. • Order office supplies • Day to day office administration

Requirements

High School Diploma or Equivalent
Strong interpersonal and customer service skills; able to engage with internal and external customers in a professional, courteous, and empathetic manner
Demonstrated ability to manage multiple priorities, tasks, and deadlines in a fast-paced environment
Composed and solution-oriented under pressure; maintains professionalism during challenging or emotional interactions
Excellent written and verbal communication skills, with the ability to convey information clearly and diplomatically
High emotional intelligence and ability to defuse tension and resolve conflicts effectively
Dependable team player with a strong sense of discretion, tact, and confidentiality
Strong organizational and time management skills with keen attention to detail
Proficient in MS Office Suite

Nice To Haves

Microsoft D365 experience is a plus

Responsibilities

Proactively attains a safe and healthy work environment for all employees.
Compile data for: select monthly reports to go to internal departments and National Service Report
Responsible for creating/maintaining travel profiles and booking travel arrangements for Service associates.
Assist with requests to Mazak Japan for systems access.
Manage uniform ordering for Service Technicians
Process E-ringi-shos for essential business purchases.
Review time sheets and expense reports for accuracy
Update customer accounts
Assist with events such as open houses and retirement celebrations.
Order office supplies
Day to day office administration