National Sales Manager

Omni Hotels & ResortsTallahassee, FL
Hybrid

About The Position

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river. Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match. Job Purpose: The National Sales Manager, handling groups 126-300 peak guestroom nights, creates group revenue for the Resort by generating and/or developing new, referred, and repeat group business.

Requirements

  • Two years or more related experience in sales work at a conference hotel.
  • Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
  • Remain current with all pertinent computer software programs and equipment
  • Have working knowledge of all departments, the Resort and its amenities.
  • Participate in all sales meetings and line-ups.
  • Skilled in organizing impactful client events, establishing priorities and ensuring efficient task delegation.

Responsibilities

  • Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Meet or exceed monthly, quarterly and annual sales goals, targets and initiatives.
  • Respond to inquiries from potential customers regarding sleeping rooms, meeting space, food and beverage accommodation, etc.
  • Develop, and actively solicit, group business accounts per defined market.
  • Maintain a complete database of accounts in defined market.
  • Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
  • Maximize outcome of all sales initiatives by following up on leads, and clients in-house to identify additional business opportunities and aggressively managing accounts.
  • Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields.
  • Represent Omni Hotels’ values and The Power of One philosophy with integrity and professionalism in all client-facing opportunities.
  • Maintain customer relations, GSO relations, trade relations, industry relations and staff relations.
  • Promote all Omni Properties and offer information to clients to cross sell the brand.

Benefits

  • Comprehensive training and mentoring
  • Work From Home Program (eligible after 90 days of employment, up to 2 WFH days, potential for a 3rd if over 100% of YTD goal, at the sole discretion of the GM/DOSM with additional guidelines)
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