National Operations Assistant

AlphaHireMiami, FL
3dOnsite

About The Position

We are seeking a detail-oriented and proactive National Operations Assistant to support daily administrative and operational functions across a national organization. Based in the Miami corporate office, this full-time, in-office role plays a critical part in credentialing support, facilities coordination, equipment tracking, and internal service operations. The ideal candidate is highly organized, tech-savvy, and dependable, with the ability to multitask and follow through on operational responsibilities with consistency and professionalism.

Requirements

  • Prior experience in an administrative, operations, or facilities support role strongly preferred
  • Strong working knowledge of office technologies and web-based platforms
  • High attention to detail and ability to follow established processes
  • Excellent organizational and multitasking skills
  • Professional communication skills and customer-service mindset
  • Ability to work independently and manage competing priorities
  • Must be local to Miami and available for full-time, in-office work

Responsibilities

  • Set up and troubleshoot credentials and password resets across multiple platforms
  • Monitor and track FedEx shipments for Operations and IT departments
  • Sort, organize, and distribute incoming mail
  • Maintain Ricoh toner supply levels and coordinate replenishments
  • Support office logistics including kitchen supplies, furniture coordination, and storage management
  • Assist with relocation and reconnection of office equipment
  • Process and track equipment returns from former employees
  • Respond to facilities-related requests across multiple office locations
  • Provide administrative phone coverage and serve as front desk greeter
  • Assist with overflow phone coverage for other offices when needed

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) retirement plan with employer matching
  • Paid time off (PTO)
  • Company-paid holidays
  • Expense reimbursement (when applicable)
  • Professional development and advancement opportunities
  • Collaborative team environment within a national organization
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