National Medical Director, Episodic Care

Devoted HealthWaltham, MA
$275,000 - $380,000Remote

About The Position

Devoted Medical, Devoted Health's virtual-first, AI-native medical group delivering multi-specialty and advanced primary care, is seeking a dynamic, experienced, and mission-driven physician leader. As the Medical Director Episodic Care and Enterprise Safety, you will be a chief clinical architect of our next-generation care delivery model in the post-ED, post-hospital and post-acute care space. You will lead the charge in transforming how acute care is delivered outside traditional hospital walls, ensuring that every patient encounter across the national acute care continuum is safe, effective, and seamlessly connected to long-term health outcomes. Your work will define the "moat" of our business—a blend of human expertise and AI-driven precision that makes our care model irreplaceable. Because Devoted is a tech-forward, fast-moving organization, our physician leaders are expected to support the development and application of AI tools that enable an unprecedented quality of care for our patients. This role is designed for a senior physician leader with an entrepreneurial mindset who can leverage their experience to transform the care model, cultivate a standard of clinical excellence within a distributed team, and build and champion the implementation of evolving AI technologies. In this capacity, the national medical director will act as the ultimate point of accountability over clinical and financial outcomes of a large and scaling business unit.

Requirements

  • Board-certified physician (emergency medicine, internal medicine, or family medicine preferred) with 5+ years in clinical practice, willing to continue practicing in a virtual care setting.
  • Experience leading and managing clinicians, including advanced practice providers.
  • Experience building or scaling a clinical program or service line, not just operating within one.
  • Comfort working with engineering, product, and data teams. You don't need to write code, but you need to think clearly about how technology shapes care delivery.
  • Experience designing interventions to improve population health outcomes and an understanding of how to measure and track care quality.
  • Experience working in interdisciplinary teams across clinical and non-clinical functions.
  • Experience with virtual care, Medicare populations, or urgent care preferred.

Responsibilities

  • Lead and scale interdisciplinary care teams that support patients across the full acute care continuum at a national scale, fostering a culture of excellence and clinical rigor.
  • Responsible for hiring and managing the leaders of a growing team of physicians and advanced practice providers
  • Designing performance management systems that balance impact across multiple dimensions: clinical outcomes, patient experience, staff engagement, and productivity to have impact on a national scale
  • Drive the strategy and business success for episodic care in the post-ED, post-hospital, and post-acute phases.
  • Instrument a reliable AI-enabled system that surfaces high value care pathways that are personalized to the patient context and , Expand the clinical aperture to avoid unnecessary reuse, and ensure durable outcomes that extend well beyond the critical 7-30 day window. This includes performance in 3 high value event based stars measures: Plan All-Cause Readmissions (PCR), Follow-up in patients with multiple co-morbidities after ED visits (FMC), and transitions of care (TRC) patient engagement.
  • Build and scale a high-touch, virtual in-home "observation" level of care program. This program will serve as a safety net for patients at high risk of rehospitalization due to new or unresolved acute conditions.
  • Serve as the Medical Leader for the Patient Safety Organization (PSO).
  • Leverage deep intelligence from acute events to implement critical safety patterns and quality standards across the entire enterprise.

Benefits

  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....
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