National Manager, Software Engineering

Toyota North America•Plano, TX

8d•Onsite

About The Position

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us. An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future. This position is based in Plano, TX. At TFS, we’re embarking on a technology transformation journey, creating next generation products and platforms. These products enable TFS to provide a best-in-class experience to our customers and partners and position us to rapidly scale to realize our vision of mobility for all by enabling freedom of movement for everyone. We are seeking a Director, Software Engineering, to serve as the Technology Domain Owner (TDO). The Technology Domain Owner plays a pivotal role in overseeing all technology-related initiatives within the specific domain. The TDO will develop and execute the domain's technology strategy, ensuring alignment with our overarching business objectives, and lead multiple teams. Leveraging their technical expertise, the TDO will innovate and deliver impactful business outcomes. Additionally, strong influencing skills are essential for shaping strategy and fostering partnerships both internally and externally.

Requirements

Bachelor’s Degree.
15+ years of engineering experience developing global customer-facing products, with 7+ years of management expertise.
Proven experience in building large-scale customer experience (CX) and distributed multi-tenant high-availability platforms, as well as developing applications on both public cloud and on-premise platforms.
Strong understanding of the Product Lifecycle and partnering with product leaders to develop the product strategy and customer experience.
Strong technical background with hands-on experience in object-oriented programming, Java script frameworks, architecture, design patterns, Restful API development, and CX engineering.
Experience working effectively in a fast-paced environment, leveraging agile methodologies, collaborating with diverse teams including UX, product management, architecture, and infrastructure to develop high-quality solutions.
Proven track record of rapidly recruiting top talent, leading and scaling high-performing engineering teams.
Excellent communication and interpersonal skills, with ability to influence and collaborate with senior executives and cross-functional teams.
Experience in machine learning and GenAI.

Nice To Haves

Master’s degree.
Experience working in the insurance, financial and/or banking industry.
Experience leading engineering teams in product-driven companies, with a focus on delivering SDKs, customer experience (CX) frameworks, and SaaS products.
Solution Architecture experience on public cloud platforms such as AWS and GCP.

Responsibilities

Build a best-in-class engineering team that delivers excellent results through rapid iterations
Cultivate engineering and operational excellence through best practices, metrics and continuous learning
Hold single accountability for the delivery of technology initiatives within the domain. Own and drive key initiatives across our full software stack - from customer-facing features to backend data
Build a lean and nimble tech stack that enables launch of our products at global scale
Break down complex challenges, simplify problems, overcome roadblocks, and drive results
Collaborate closely with Product and Enterprise leaders to develop long term domain technology strategies for your org
Lead design, user experience, platform integrations, availability, performance, scalability. Build engineering best practices, processes and mechanisms
Develop and maintain a detailed delivery plan that encompasses all aspects of the delivery from initiation to closure. Monitor and report on the progress of technology delivery to senior management and stakeholders, adjusting delivery plans as necessary to meet objectives
Balance big-picture thinking with the ability to quickly shift between strategic and tactical execution
Communicate effectively with stakeholders at all levels, providing clear and concise updates on delivery, risks, and achievements. Gather and incorporate stakeholder feedback to ensure technology solutions meet business needs and customer expectations
Responsible for directly hiring, retaining, and growing top managers and engineering talent within your group. You will lead an organization with diverse skills, experience, and cultural backgrounds
Own all aspects of talent development including performance reviews, coaching, mentoring, and promoting people

Benefits

A work environment built on teamwork, flexibility, and respect.
Professional growth and development programs to help advance your career, as well as tuition reimbursement.
Team Member Vehicle Purchase Discount.
Toyota Team Member Lease Vehicle Program (if applicable).
Comprehensive health care and wellness plans for your entire family.
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
Paid holidays and paid time off.
Referral services related to prenatal services, adoption, childcare, schools and more.
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).
Relocation assistance (if applicable).