National Manager, Software Engineer

Toyota North America•Plano, TX

5d•Onsite

About The Position

Toyota Financial Services (TFS) is seeking a Director, Software Engineering, to serve as the Technology Domain Owner (TDO). The TDO will oversee all technology-related initiatives within a specific domain, developing and executing the domain's technology strategy in alignment with overarching business objectives. This role involves leading multiple teams, leveraging technical expertise to innovate and deliver impactful business outcomes, and utilizing strong influencing skills to shape strategy and foster partnerships. TFS is embarking on a technology transformation journey, creating next-generation products and platforms to provide a best-in-class customer experience and scale mobility for all.

Requirements

Bachelor’s Degree.
15+ years of engineering experience developing global customer-facing products, with 7+ years of management expertise.
Proven experience in building large-scale customer experience (CX) and distributed multi-tenant high-availability platforms, as well as developing applications on both public cloud and on-premise platforms.
Strong understanding of the Product Lifecycle and partnering with product leaders to develop the product strategy and customer experience.
Strong technical background with hands-on experience in object-oriented programming, Java script frameworks, architecture, design patterns, Restful API development, and CX engineering.
Experience working effectively in a fast-paced environment, leveraging agile methodologies, collaborating with diverse teams including UX, product management, architecture, and infrastructure to develop high-quality solutions.
Proven track record of rapidly recruiting top talent, leading and scaling high-performing engineering teams.
Excellent communication and interpersonal skills, with ability to influence and collaborate with senior executives and cross-functional teams.

Nice To Haves

Experience in machine learning and GenAI.
Master’s degree.
Experience working in the insurance, financial and/or banking industry.
Experience leading engineering teams in product-driven companies, with a focus on delivering SDKs, customer experience (CX) frameworks, and SaaS products.
Solution Architecture experience on public cloud platforms such as AWS and GCP.

Responsibilities

Build a best-in-class engineering team that delivers excellent results through rapid iterations.
Cultivate engineering and operational excellence through best practices, metrics and continuous learning.
Hold single accountability for the delivery of technology initiatives within the domain.
Own and drive key initiatives across our full software stack - from customer-facing features to backend data.
Build a lean and nimble tech stack that enables launch of our products at global scale.
Break down complex challenges, simplify problems, overcome roadblocks, and drive results.
Collaborate closely with Product and Enterprise leaders to develop long term domain technology strategies for your org.
Lead design, user experience, platform integrations, availability, performance, scalability.
Build engineering best practices, processes and mechanisms.
Develop and maintain a detailed delivery plan that encompasses all aspects of the delivery from initiation to closure.
Monitor and report on the progress of technology delivery to senior management and stakeholders, adjusting delivery plans as necessary to meet objectives.
Balance big-picture thinking with the ability to quickly shift between strategic and tactical execution.
Communicate effectively with stakeholders at all levels, providing clear and concise updates on delivery, risks, and achievements.
Gather and incorporate stakeholder feedback to ensure technology solutions meet business needs and customer expectations.
Responsible for directly hiring, retaining, and growing top managers and engineering talent within your group.
Lead an organization with diverse skills, experience, and cultural backgrounds.
Own all aspects of talent development including performance reviews, coaching, mentoring, and promoting people.

Benefits

A work environment built on teamwork, flexibility, and respect.
Professional growth and development programs to help advance your career, as well as tuition reimbursement.
Team Member Vehicle Purchase Discount.
Toyota Team Member Lease Vehicle Program (if applicable).
Comprehensive health care and wellness plans for your entire family.
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
Paid holidays and paid time off.
Referral services related to prenatal services, adoption, childcare, schools and more.
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).
Relocation assistance (if applicable).