National Labor Relations Director

QTS Data Centers•Ashburn, VA

2d•$168,236 - $253,476

About The Position

The National Labor Relations Director develops and leads QTS’s national labor relations strategy in support of the company’s growth, development, construction, and operational objectives. As the enterprise subject-matter expert for labor relations within External Affairs, the Director monitors the national labor environment, identifies emerging risks and opportunities, and develops strategies for consistent, effective engagement across QTS markets. The Director partners with Regional External Affairs leaders and cross-functional stakeholders to assess labor dynamics affecting current and future markets, major development and construction activity, workforce availability, and business continuity. This role provides strategic guidance on complex or high-impact labor matters and coordinates national priorities with regional execution. The Director also builds relationships with labor organizations, industry associations, contractors, and other external stakeholders, and provides senior leaders with timely insights on labor trends and developments that may affect business objectives.

Requirements

Bachelor’s degree in labor relations, Industrial Relations, Business, Public Policy, Political Science, Human Resources, Law, or a related field.
10 or more years of progressively responsible experience in labor relations, government affairs, external affairs, workforce strategy, labor policy, or a related discipline.
Significant experience working with labor organizations and senior internal and external stakeholders.
Demonstrated ability to develop strategy and navigate complex labor and stakeholder environments across multiple markets or jurisdictions.
Strong understanding of organized labor, labor-management dynamics, workforce issues, and the broader policy environment affecting large-scale development and operations.
Experience advising senior leaders on complex, sensitive, or high-impact issues.
Demonstrated ability to influence outcomes across a matrixed organization without relying on direct reporting authority.
Strong executive communication, negotiation, stakeholder management, and relationship-building capabilities.
Ability to travel nationally as business needs require.

Nice To Haves

Advanced degree in Industrial and Labor Relations, Law, Business Administration, Public Policy, Human Resources, or a related discipline.
Experience supporting large-scale infrastructure, construction, energy, utility, technology, telecommunications, real estate development, or data-center environments.
Experience working with building trades, labor organizations, contractors, industry associations, or workforce-development organizations.
Experience supporting complex development or construction projects across multiple U.S. markets.
Demonstrated success building labor strategies that balance business objectives, stakeholder relationships, workforce considerations, and reputational risk.

Responsibilities

Develop and execute a comprehensive national labor relations strategy aligned with QTS growth, development, construction, operational, and External Affairs priorities.
Establish a consistent enterprise approach to identifying, assessing, escalating, and addressing significant labor-related issues.
Monitor national and multi-market labor trends and translate developments into actionable insights for business and External Affairs leaders.
Identify emerging labor-related risks and opportunities that could influence market expansion, development activity, construction, operations, or external stakeholder relationships.
Serve as the national labor relations subject-matter expert to Regional External Affairs leaders and regional labor relations resources.
Provide strategic guidance on complex or significant regional labor issues and support escalation when matters have broader business implications.
Partner with regional teams to develop market-specific labor engagement strategies while maintaining consistency with national objectives.
Identify patterns and emerging issues across regions and develop scalable approaches, tools, and best practices.
Develop and maintain strategic relationships with labor leaders, trade organizations, industry associations, workforce organizations, contractors, and other relevant stakeholders.
Represent QTS in appropriate national labor and industry forums.
Build constructive relationships that support QTS development, construction, workforce, and operational objectives.
Support stakeholder strategies for significant development projects or markets where labor considerations may materially affect business execution.
Advise External Affairs and business leaders on labor dynamics that could affect development timelines, construction activity, market entry, workforce considerations, operating continuity, or company reputation.
Develop proactive strategies to address emerging labor issues and reduce business risk.
Coordinate with internal partners on significant labor-related matters to align business, workforce, legal, and External Affairs considerations.
Prepare executive-level recommendations, assessments, and briefing materials regarding significant labor developments.
Partner with Legal, People Services, Development, Construction, Procurement, Operations, and other appropriate functions on labor-related matters that intersect with business strategy.
Support development and market-entry planning with insight into relevant labor environments and stakeholder considerations.
Collaborate with Government Relations and policy leaders when labor issues intersect with legislative, regulatory, or broader public-policy priorities.
Ensure the national labor strategy complements QTS’s government relations, community engagement, economic development, and stakeholder strategies.