National General Adjuster

All • Town of Lynn, WI

1d • Remote

About The Position

McLarens is seeking an experienced National General Adjuster to join our Casualty team. This fully remote role is responsible for investigating, evaluating, and managing general liability claims from initial assignment through resolution while providing exceptional service to our clients. The successful candidate will work independently, collaborate with field adjusters and account adjusters when needed, and deliver timely, accurate claim handling in accordance with client requirements and industry best practices. We are looking for a proactive, detail-oriented professional with strong analytical skills, excellent communication abilities, and experience handling commercial casualty claims.

Requirements

• 5+ years of commercial and residential general liability experience, and casualty losses.
• Appropriate state adjuster license(s).
• National claims experience.
• Experience with commercial and residential ISO policies including manuscript interpretations.
• Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
• Strong communication skills; both verbal and written.
• Strong interpersonal and analytical skills.
• Proficiency with Microsoft Office Suite.
• Ability to plan and prioritize.

Nice To Haves

• College degree preferred.
• Experience with general liability losses, product, contractors, and reinsurance preferred.
• Established Broker/Carrier relationships.

Responsibilities

• Receive, review, and manage casualty claim assignments from initial intake through resolution.
• Investigate general liability claims by reviewing documentation, photographs, reports, and other supporting information.
• Analyze liability, damages, and policy coverage, escalating issues when appropriate.
• Communicate with insureds, claimants, carriers, brokers, attorneys, experts, and other stakeholders throughout the claim process.
• Coordinate with McLarens Field Adjusters when on-site inspections or additional investigation are required.
• Prepare timely, accurate reports and maintain complete claim documentation.
• Manage claim diaries and ensure compliance with client service standards and reporting deadlines.
• Perform other duties as assigned.

Benefits

• Competitive salary and performance-related incentives.
• Access to technical training, global knowledge-sharing, and career growth opportunities.
• Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable).
• Opportunity to work with colleagues and clients across different countries.
• A collaborative environment where your voice and contribution are valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree