National Field Education Manager (Remote Role - United States)

Olaplex

5h • $110,000 - $130,000 • Remote

About The Position

The National Field Education Manager is a high-impact leadership role dedicated to the "people" and "practice" of OLAPLEX education. You are the driving force behind our boots-on-the-ground execution, focusing on the development, quality, and performance of our field personnel. By managing our Regional Education Managers and a vast network of freelancers, you ensure that every stylist interaction reflects our "Best-in-Class" standards. Additionally, you will lead the education strategy for our independent distributors, providing premium support to high-influence salons.

Requirements

• 8 + years licensed cosmetologist by State Board in the field of Cosmetology
• 5+ years’ experience in education management
• Expert knowledge of developing trainings for different learning styles
• Ability to adapt quickly to evolving business needs
• Experience creating and presenting education programs
• Competence in managing budgets and financial targets
• Excellent verbal and written communication skills; confidence when addressing both key stakeholders and new audiences alike
• Proficient user of MS Excel, PowerPoint, Google Drive and Asana
• Ability to manage, lead and inspire others to accomplish tasks and duties
• Strong organizational skills with the ability to prioritize and manage time to meet deadlines
• Ability and willingness to travel 60% of the time
• Budgetary responsibility

Responsibilities

• Team Management: Directly lead and mentor the Regional Education Manager (REM) team, providing the coaching and oversight necessary for them to excel in their territories
• Network Oversight: Manage the broader network of Educators, ensuring a cohesive and motivated external workforce
• Talent Acquisition: Proactively identify and recruit new Educators to scale the team effectively based on regional business demands
• Technical Standards: Standardize and conduct rigorous Technical Evaluations to ensure all educators are delivering brand-perfect service rituals and product knowledge
• Training Meetings: Facilitate high-level training meetings that keep the field team at the forefront of technical innovation and competitive trends
• Performance Benchmarks: Monitor field reporting and data entry, ensuring the REM team consistently meets and exceeds engagement benchmarks and KPIs
• Independent Distributor Strategy: Oversee the education roadmap for Independent Distributors, tailoring support to meet the specific needs of high-influence KOL salons
• Field Logistics: Ensure all educators have the necessary tools, products, and training assets to deliver seamless, premium educational experiences in the salon environment
• Brand Advocacy: Act as the primary technical voice in the field as product knowledge expert, translating complex product science into actionable education that drives stylist loyalty and sales

Benefits

• Competitive compensation
• Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
• Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options
• Parental Leave: Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
• Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
• Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
• Products: Twenty (20) free products per year, plus a friends and family discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed