National DME Director

Smith+NephewMinneapolis, MN
$138,000 - $180,000Remote

About The Position

Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. We are looking for a National Director, DME to lead the development and execution of our DME partnership strategy across the United States. This field based leadership role offers the opportunity to shape national growth initiatives, strengthen key customer relationships, support our NPWT sales organization, and lead a high performing team focused on delivering exceptional customer and patient experiences nationwide.

Requirements

  • Bachelor's degree in Business, Marketing, Science, or a related field
  • Minimum of 5 years of medical device, healthcare, or related industry experience, with strong preference for DME provider experience
  • Demonstrated expertise within the DME, post acute care, healthcare reimbursement, and payer environment
  • Proven leadership experience managing teams while driving strategic business growth initiatives
  • Strong financial, analytical, negotiation, and contract management capabilities
  • Excellent communication and presentation skills with the ability to influence stakeholders from executive leadership to field teams
  • Proven project management experience with the ability to manage multiple priorities in a dynamic environment
  • Ability to travel extensively across the United States, approximately 50 to 75% of the time
  • All field professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols.

Responsibilities

  • Lead the national DME strategy for Smith+Nephew’s NPWT business across the United States, driving sales and rental revenue growth through DME partnerships
  • Identify, evaluate, negotiate, and manage national, regional, and local DME provider partnerships and contractual agreements
  • Own the implementation, rollout, and ongoing management of DME contracts, including business reviews, forecasting activities, and contract compliance
  • Build and strengthen relationships between DME providers, acute care customers, post acute care partners, and internal stakeholders to ensure seamless execution and service delivery
  • Partner closely with Commercial Leadership, Marketing, Demand Planning, Supply Chain, Fleet Management, Sales Operations, Legal, and Finance teams
  • Maintain a strong understanding of payer requirements and Medicare payment policies relevant to DME operations and patient intake
  • Support the NPWT Post Acute Sales organization to ensure successful order pull through and customer satisfaction
  • Lead, coach, and develop the Care Continuum Directors and Inside Sales Support teams while maintaining regional account responsibilities
  • Drive business planning, forecasting, analytics, and operational excellence across the DME channel

Benefits

  • 401k Matching Program
  • 401k Plus Program
  • Discounted Stock Purchase Plan
  • Tuition Reimbursement
  • Flexible Personal/Vacation Time Off
  • Paid Holidays
  • Flex Holidays
  • Paid Community Service Day
  • Medical
  • Dental
  • Vision
  • Health Savings Account (Employer Contribution of $500+ annually)
  • Employee Assistance Program
  • Parental Leave
  • Fertility and Adoption Assistance Program
  • Discounts on fitness clubs, travel and more
  • competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP.
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