NATIONAL DIRECTOR OF CATERING GROWTH

Compass Group•Austin, TX

12d•$110,000 - $120,000•Hybrid

About The Position

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. Job Summary The National Director of Catering Growth serves as the enterprise leader responsible for the performance, profitability, standards, and growth of the Compass One catering program across all Amazon locations. This leader drives national strategy while influencing a matrixed network of operations leaders, culinary teams, marketing partners, and support functions to achieve consistent execution and sustainable growth. The role is accountable for establishing industry-leading catering standards, driving financial performance, developing scalable growth initiatives, and ensuring a best-in-class customer experience. Success requires exceptional leadership through influence, strong business acumen, data-driven decision-making, and the ability to align diverse stakeholders around common goals. While serving in a national capacity, this role also provides partial support and key responsibilities to onsite an operation. The ideal candidate will be located in Austin, Texas, or Nashville, Tennessee, to best support the strategic and operational needs of the role.

Requirements

Bachelor’s degree in Hospitality, Business, or related field preferred
8+ years in catering operations, hospitality, or food service leadership roles, with national or multi-site oversight
Strong operational, analytical, and leadership skills
Proficiency in catering systems, reporting tools, and customer experience platforms

Responsibilities

Lead the national catering governance model across all Compass One at Amazon locations
Influence operational leaders, culinary teams, and support functions to achieve national catering objectives regardless of reporting structure
Establish clear performance expectations, scorecards, and accountability mechanisms for catering execution across all markets
Partners with Area Leaders on action planning for performance expectations, providing tools, measurement and monitoring to the initiative with final accountability for execution owned by the Area Leadership
Drive organizational alignment between operations, culinary, finance, marketing, digital, and client stakeholders
Serve as the executive subject matter expert for catering growth and operational excellence
Create a culture of innovation, accountability, profitability, and customer-centricity
Lead change management initiatives required to deploy new processes, systems, menus, technologies, and standards nationally
Develop and maintain national catering playbooks, operating standards, and training frameworks
Own national catering P&L performance
Establish annual profitability targets for all sites
Develop strategies to improve contribution margin through menu engineering, labor optimization, operational efficiency, and pricing
Partner with Finance and Operations leaders to ensure catering programs meet or exceed defined profitability standards
Analyze pricing models against competitive industry benchmarks
Develop corrective action plans for underperforming markets
Develop and execute national catering strategy aligned with business and brand goals
Drive revenue growth through menu innovation, service optimization, and cross-selling initiatives
Leverage approved branding guidelines to develop catering collateral and messaging
Partner with Area Leaders to manage catering budgets and cost controls
Lead the development of a uniform customer journey for catering clients
Support VIP and high-impact events with elevated service standards
Develop relationship with Amazon Travel & Events for continued growth opportunities
Key contact for onsite clients at home site for VIP events, providing relationship point of contact and oversight of customization and quality
Design and implement seasonal catering menus and promotions
Support national catering customers through simplified offerings and direct engagement
Manage Expressions Lab funnel
Aggregate and analyze catering data, trends, and performance reporting
Provide ad-hoc support for CLT catering and events
Implement and maintain catering service standards across all sites
Develop new cross-selling opportunities (e.g., Food Fleet, WPC)
Track and report execution of seasonal promotions and growth initiatives