National Director of Business Development

Glovis•Irvine, CA

3d•Onsite

About The Position

Leading strategic sales and business development, driving revenue growth for external multinational accounts in the U.S. This role focuses on securing new 3PL/TPL business and expanding existing relationships, demanding an accomplished sales professional adept at managing global RFQs and delivering integrated logistics solutions.

Requirements

Excellent written and verbal communication skills in English required.
General understanding of Supply Chain Management and the logistics industry required.
Understanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry-specific requirements required.
Ability to establish business plans and proceed with new business developments/projects required.
Must be proficient with PCs required.
Bachelor's Degree required.
8–12 years of direct experience in Supply Chain Management and Freight Forwarding required.
1–3 years of supervisory experience required.

Nice To Haves

Some verbal skills in Korean preferred.
Master's Degree preferred.
10–15 years of direct experience in Business Management and Business Development preferred.
4–7 years of supervisory experience preferred.

Responsibilities

Acquire and manage new external multinational key accounts requiring cross-border and multi-modal logistics support, focusing on maximizing Gross Profit.
Drive new 3PL/TPL business development from lead generation to contract closure, seeking opportunities to expand market share and revenue.
Serve as the primary point of contact for global clients, ensuring consistent excellence in communication and service delivery.
Lead global RFQ responses and align pricing strategy with regional capabilities and customer expectations to secure profitable external deals.
Design and implement customized logistics programs tailored to global supply chain structures for external businesses.
Collaborate closely with global HQ, regional offices, and U.S. operations teams to execute client SOPs.
Drive revenue growth by identifying upselling opportunities across multiple 3PL/TPL services (FFW, Drayage, Warehousing, etc.).
Deliver data-driven performance reviews to maintain transparency and drive continuous improvement.
Monitor KPIs and financial metrics including gross margin, service level, and client satisfaction.
Identify risks and lead mitigation plans to ensure service reliability for high-profile clients.
Represent Glovis in key client meetings and support executive-level attendees.
Train and support operational team/staff to develop clear SOPs by each client and service product.
Collaborate with internal teams to enhance service offerings and align with global customer trends.
Lead cross-functional projects to optimize global-to-local supply chain integration.
Provide market intelligence to support investment decisions in infrastructure and capacity.
Lead implementation of new accounts including contract setup, system integration, and training.
Support issue resolution and act as escalation point for complex customer concerns.
Develop long-term account plans focusing on mutual growth, innovation, and partnership.
Other duties as assigned.

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick Leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement