About The Position

Tenet Healthcare Corporation is a diversified healthcare services company headquartered in Dallas. Its care delivery network includes United Surgical Partners International (USPI), a national ambulatory surgery center and surgical hospital platform, as well as acute care and specialty hospitals, outpatient facilities, employed physicians, and Conifer Health Solutions. The National Director of Clinical Operations is responsible for designing, implementing, and monitoring patient-centered care improvement and providing clinical and quality support to assigned facilities. The role supports regulatory readiness, safety culture, survey preparation and follow-up, policy updates, and other clinical operations initiatives. It serves as a resource for action plans, process changes, clinical integration, and engagement, with a key role in clinical due diligence and integration of newly acquired centers. The position is hybrid and based in Dallas, Texas, and requires approximately 75% travel. The director works across surgery centers and surgical hospitals to assess clinical and operational risks, support acquisition transitions and new facility startups, and improve quality and safety outcomes. The role collaborates with facility and corporate leaders, clinical and administrative teams, legal and compliance partners, and other stakeholders to support regulatory compliance, clinical performance, and continuous improvement.

Requirements

  • Registered Nurse.
  • Bachelor’s degree in nursing or a related field.
  • Knowledge of quality improvement, clinical outcomes, and medical terminology in hospital and ambulatory surgery center operations.
  • Recent work experience in a hospital or ambulatory surgery center, with a history of leadership improving systems and processes to enhance the patient experience and influence quality outcomes.
  • Analytical ability to perform audits, develop educational materials, and develop strategic plans.
  • Interpersonal skills to interact with all levels of facility and medical staff.
  • Strong communication skills, including written, verbal, and electronic communication with stakeholders.
  • Strong leadership skills, including coaching and mentoring team members, with a focus on skill development and improving stakeholder experience.
  • Ability to draw insights from objective data and other investigations to identify processes that need improvement.
  • Ability to travel approximately 75% within the designated market or area.
  • Must pass a Motor Vehicle Records check.

Nice To Haves

  • Master’s degree in nursing or business.

Responsibilities

  • Complete clinical due diligence for new acquisitions and de novo projects, including site preparation and assessment of clinical policies, staff credentials, infection control practices, patient safety programs, and accreditation status.
  • Identify and classify clinical risks, flag potential compliance issues, recommend remediation strategies, and prepare reports with findings, risk scores, and proposed action items.
  • Collaborate with cross-functional teams to integrate newly acquired surgery centers and align integration with organizational objectives and timelines.
  • Communicate due diligence findings to clinical operations leadership and participate in leadership report-outs, including identifying high-risk findings and mitigation plans.
  • Collaborate with development teams and legal counsel to evaluate operational risk, clinical performance, and regulatory compliance; coordinate physician medical leadership engagement and post-closure accreditation survey scheduling as needed.
  • Develop and oversee clinical action plans, lead clinical onboarding for acquired facilities, and coordinate accreditation survey preparation and follow-up.
  • Provide or arrange mentorship and transition support for ASC clinical leaders, and ensure implementation of clinical protocols, safety initiatives, and QAPI programs.
  • Work with Legal, Compliance, Quality, and Clinical Education teams during transitions; improve due diligence tools, checklists, and integration playbooks.
  • Monitor federal and state ASC regulations, accreditation standards, and quality trends; serve as a liaison between ASC leadership and corporate clinical operations after acquisition.
  • Design quality and safety improvement initiatives for surgical hospitals using CMS reportable data and Joint Commission eCQM data to identify system and facility-specific opportunities.
  • Work with hospitals and facility Quality Managers to establish standardized review of quality and safety outcomes and ensure ongoing initiatives and follow-up.
  • Conduct improvement audits to verify quality, accuracy, and data integrity; assist with policies and procedures related to quality, safety, regulations, and operations.
  • Coach, consult, and support clinical staff in quality improvement, safety, and nursing practice; develop and implement strategies to improve patient outcomes.
  • Oversee clinical operations across multiple facilities, regulatory compliance, clinical protocols and policies, and clinical staff support and development.
  • Collaborate with executive and facility leadership to establish organizational goals, monitor clinical performance metrics, and drive continuous improvement.
  • Act as a liaison among market leadership, administrative teams, and clinical subject-matter experts; use market knowledge to inform business and clinical product-line development and quality metrics.
  • Review patient safety event outcomes to identify trends and promote best practices and solutions in collaboration with regional leadership and clinical analysts.
  • Develop, motivate, and guide teams toward successful clinical outcomes, and provide clinical decision-making support that informs operational and business decisions.
  • Attend regional meetings as needed, stay current on healthcare reimbursement, legislative issues, and business law, and perform other assigned duties.
  • Demonstrate courtesy, competence, reliability, honesty, and enthusiasm in interactions with internal and external customers.
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