USPI National Director, Clinical Operations - RN required, Hybrid based in Dallas, TX with up to 75% travel

Tenet Healthcare Corporation•Dallas, TX

14h•Hybrid

About The Position

The National Director of Clinical Operations is responsible for designing, implementing, and monitoring patient-centered care improvements and providing clinical and quality support to assigned facilities. The role supports regulatory readiness, promotes a culture of safety, assists with survey preparation and follow-up, updates policies and procedures, and leads clinical operations initiatives. It also serves as a resource for action plans, process changes, clinical integration, and engagement opportunities, with a key role in clinical due diligence and integration for newly acquired centers. The position oversees clinical operations and quality improvement across multiple healthcare facilities, including ambulatory surgery centers and surgical hospitals. It collaborates with facility and corporate leaders to strengthen clinical performance, safety, regulatory compliance, patient outcomes, and operational effectiveness. The position is hybrid and based in Dallas, Texas, and requires approximately 75% travel within the designated market or area.

Requirements

Registered Nurse (RN) with a bachelor’s degree in nursing or a related field.
Knowledge of quality improvement, clinical outcomes, and medical terminology in hospital and ambulatory surgery center operations.
Recent work experience in a hospital or ambulatory surgery center, with leadership experience improving systems and processes to enhance the patient experience and achieve quality outcomes.
Analytical ability to perform audits, develop educational materials, and develop strategic plans.
Interpersonal skills to interact with all levels of facility and medical staff.
Strong communication skills and ability to communicate effectively with stakeholders through written, verbal, and electronic communication.
Strong leadership skills, including coaching and mentoring team members, with a focus on skill development and improving stakeholder experience.
Ability to draw insights from objective data and other investigations to identify processes needing improvement.
Ability to travel approximately 75% within the designated market or area.
Selected candidate must pass a Motor Vehicle Records check.

Nice To Haves

Master’s degree in nursing or business.

Responsibilities

Collaborate with USPI Clinical Services to conduct clinical due diligence for acquisitions and de novo projects, including site preparation and onsite review of clinical policies, staff credentials, infection control, patient safety programs, and accreditation status.
Identify and classify clinical risks, flag potential compliance issues, recommend remediation strategies, and prepare reports detailing findings, risk scores, and proposed action items.
Coordinate clinical integration of acquired surgery centers with cross-functional teams, ensuring alignment with organizational objectives and timelines.
Review acquired centers to identify integration and improvement needs, and communicate findings and mitigation plans to clinical operations leadership.
Collaborate with development teams and legal counsel to evaluate operational risk, clinical performance, and regulatory compliance.
Coordinate physician medical leadership engagement and post-closure accreditation survey activity as needed.
Develop and oversee clinical action plans based on due diligence findings, and lead clinical onboarding for acquired facilities, including orientation to company policies, systems, and quality frameworks.
Coordinate accreditation survey preparation and follow-up for newly acquired ASCs; provide or arrange mentorship and transition support for ASC clinical leaders.
Ensure implementation of organizational clinical protocols, safety initiatives, and QAPI programs.
Coordinate with Legal, Compliance, Quality, and Clinical Education teams during transitions; contribute to due diligence tools, checklists, and integration playbooks.
Stay current on federal and state ASC regulations, accreditation standards, and quality trends, and serve as a liaison between ASC leadership and corporate clinical operations.
Design quality and safety improvement initiatives for surgical hospitals using CMS reportable data and Joint Commission eCQM data, and collaborate with hospitals on facility-specific improvement opportunities.
Work with facility Quality Managers to standardize review of quality and safety outcomes, maintain ongoing initiatives, and ensure appropriate follow-up.
Perform improvement audits to ensure quality, accuracy, and integrity of data.
Assist with developing policies and procedures related to quality, safety, regulations, and operations.
Serve as a coach, resource, and consultant in quality improvement, safety, and nursing practice; support clinical staff and professional development.
Research and implement strategies to improve patient outcomes, using resources to educate, plan, and implement outcome-based strategies.
Oversee clinical operations across multiple facilities and compliance with healthcare regulations and standards; develop and deploy clinical protocols and policies.
Collaborate with executive and facility leadership to set and achieve organizational goals, monitor clinical performance metrics, and drive continuous improvement.
Act as a liaison among market leadership, administrative teams, and clinical subject matter experts.
Use knowledge of markets, partners, and opportunities to inform business and clinical product line development and patient and community quality metrics.
Review patient safety event outcomes to identify trends and promote best practices and innovative clinical operations solutions with regional leadership and clinical analysts.
Use appropriate interpersonal methods to develop, motivate, and guide teams toward successful clinical outcomes, and support clinical decision-making that improves operational effectiveness and business decisions.
Attend and participate in regional meetings as needed, stay current on healthcare reimbursement, legislative issues, and business law, and perform other duties as assigned.
Act in accordance with Tenet/USPI’s vision, mission, and business philosophy.