National Captive Leader

GallagherRolling Meadows, IL
Remote

About The Position

National Captive Leader is an exceptional remote role where you will lead and oversee area claim functions, including managing the largest and most complex claims. You’ll drive team excellence through performance evaluations, training, and strategic reserve adjustments, all while shaping innovative strategies in a dynamic and collaborative environment.

Requirements

  • Bachelor's degree
  • a minimum of 12 years related experience required.
  • Excellent communication skills.

Nice To Haves

  • Master's degree preferred.

Responsibilities

  • Leads and directs the area claim functions.
  • Oversees the handling of the largest and/or most complex claims.
  • Approves personnel activities concerning hiring, training/development, and evaluation of staff performance.
  • Sets and adjusts claim reserves within authority.
  • Conducts case reviews and evaluates claims staff performance by continuous review of claims statistics, open and closed file evaluations, re-inspection, and observation of activities in the field and office.

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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