National Accounts & Multi-Unit Leader

Ferraro Foods of New Jersey LLC•Piscataway, NJ

11h

About The Position

We are seeking a strategic and relationship-driven National Accounts & Multi-Unit Leader to drive growth, retention, and performance across key national and regional multi-unit foodservice customers. This senior-level, customer-facing role is responsible for expanding and managing the national and chain account portfolio, leading new account development, contract negotiations, onboarding, and long-term account management, while partnering closely with internal teams to ensure operational alignment, service excellence, and profitable growth.

Requirements

8+ years of experience managing national and/or multi-unit foodservice accounts within a foodservice distribution environment
Proven success driving revenue growth and managing margin and profitability across complex customer portfolios
Strong expertise in pricing strategy, contract negotiation, and national account structures
Ability to build and maintain trusted relationships with senior and executive-level customer stakeholders
Experience working cross-functionally within a distribution or supply chain-driven organization
Proficiency with CRM systems and standard sales reporting tools
Willingness to travel regularly as required

Nice To Haves

Bachelor’s degree in Business, Marketing, or a related field
Experience supporting national restaurant chains or multi-unit restaurant groups
Background with broadline or specialty foodservice distributors
Exposure to enterprise-level customer onboarding and implementation

Responsibilities

Identify, target, and secure new national and regional multi-unit foodservice accounts within a foodservice distribution environment
Lead contract negotiations, pricing strategy, and long-term account planning tailored to customer needs
Manage senior-level relationships across procurement, operations, and executive stakeholders
Drive revenue growth, product penetration, and margin performance across assigned accounts
Conduct regular business reviews to evaluate performance, service levels, and growth opportunities
Oversee onboarding and implementation of new national and chain accounts, including pricing, order guides, and operational setup
Partner cross-functionally with Operations, Supply Chain, Merchandising, and Customer Support to ensure consistent execution and service excellence
Act as a liaison between customers and internal teams to resolve issues and maintain alignment
Collaborate with internal sales support and enablement resources to support account execution and customer success
Analyze sales data, pipeline activity, and market trends to inform national account strategy and priorities
Monitor competitive landscape and customer dynamics to identify risks and opportunities