National Accounts Manager - Emerald Brand

Flagstone Foods • Minneapolis, MN

12d • Remote

About The Position

The National Accounts Manager – Emerald Brand, is an integral leader in the sales organization. This position requires the ability to build and foster effective customer relationships at all levels. The duties include traveling to assigned customers to call on within the grocery sector of retail. The ideal candidate will be able to develop a solution-based approach to selling, that is driven by key insights that can help further develop the overall snacking nut category.

Requirements

• Bachelor's degree; or equivalent combination of education and experience.
• 7+ years of direct sales experience required. 
• Advanced knowledge of retail grocery required – must have either Kroger or Ahold / Delhaize experience.
• Strong existing relationships with US Retail chains. 
• Excellent oral and written communication skills. 
• Strong analytical skills and the capability to create and articulate fact-based sales opportunities.
• Exceptional sales skills including negotiation, account management, account penetration, strategic selling, and category management. 
• Demonstrated track record of achieving demanding goals. 
• Strong strategic and tactical skills and an ability to solve problems and set priorities. 
• Excellent communication and listening skills with the ability to adjust style to effectively interact with external customers and internal staff.

Responsibilities

• Directly manages assigned key Grocery relationships and is responsible for account growth and retention.  Having a strong understanding of Kroger and/or Ahold/Delhaize is a key requirement.
• Develop and execute customer specific strategies aligned with the Company’s strategies and goals to deliver both sales and sales growth. 
• Must be able to interpret key retailer POS data and market trends to develop sound solution-based recommendations.
• Manage and develop customer relationships with key decision makers; establish and maintain high-level, executive contact with accounts, focusing on the establishment and maintenance of strategic relationships. 
• Own your business results - including revenue, trade spend, profit, and marketing execution objectives. 
• Adjust and adapt plans as business results dictate. 
• Work collaboratively with supporting business teams and leverage cross-functional resources to deliver outlined sales objectives. 
• Prepare and present written and oral sales presentations with customer decision makers. 
• Provide monthly, quarterly, and annual sales reviews as needed. 
• Negotiate customer contracts, requests for proposals and other agreements. 
• Research and secure strategic new customers. 
• Prepare annual account budget. 
• Ownership of your retailer monthly projections and be able to properly forecast within identified margin of error.
• Oversee disputes, and resolution processes with the Customer Service Team and Brokers. 
• When necessary, initiate actions for timely collection of receivables. 
• Maintain regular communication and coordination with Customer Service Team on sales/customer issues and to assure that order service levels are met. 
• Resolve supply and delivery issues with Customer Service and Supply Chain. 
• Provide Marketing with information on market dynamics and new competitive products. 
• Monitor, appraise and provide information on competitive activity. 
• Face to face direct selling with frequent travel is required.
• Perform other job-related duties as assigned.

Benefits

• medical
• dental
• a Health Savings Account (HSA) (available with enrollment in a qualifying medical plan)
• term life insurance
• short-term and long-term disability
• accidental death
• dismemberment
• a 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees