NATIONAL ACCOUNT MANAGER

Destination Transport•Osseo, MN

5d•$39,600 - $300,000

About The Position

As a National Account Manager at DestiNATION Transport, you will be the primary point of contact for our clients (shippers) and carriers. Your role involves developing new business opportunities, managing carrier relationships, and ensuring the highest level of customer satisfaction. You will play a crucial role in maintaining and expanding our client base, managing multiple deliveries, and resolving customer concerns promptly and professionally.

Requirements

Education: Bachelor’s degree in Business, Logistics, or a related field preferred.
Experience: Minimum of 3 years of experience in account management, sales, or logistics, with a proven track record of developing and maintaining client relationships.
Skills: Strong communication and negotiation skills.
Ability to manage multiple tasks and prioritize effectively.
Proficiency in using logistics and CRM software.
Excellent problem-solving and decision-making abilities.
Attributes: Highly motivated and self-driven.
Detail-oriented with a focus on accuracy and efficiency.
Able to thrive in a fast-paced, dynamic environment.

Responsibilities

New Business Development:
Lead Generation: Prospect and generate leads through cold calling and other methods.
Client Engagement: Contact current and potential customers to identify new business opportunities.
Objection Handling: Address and overcome objections from prospects to secure new business.
Select, Vet, and Execute Carrier Relationships:
Carrier Identification: Identify and contact qualified carriers for freight services.
Contract Negotiation: Negotiate contracts and pricing agreements with carriers.
Relationship Management: Maintain strong, productive relationships with multiple carriers.
Paperwork Management: Ensure that all freight paperwork is completed and approved before transport.
Account Management and Preservation:
Delivery Management: Oversee multiple deliveries, process spot requests, and develop new sales opportunities.
Customer Support: Respond to customer concerns and queries with professionalism and promptness.
Shipment Tracking: Track and report shipment status to customers to ensure transparency and reliability.
Relationship Building: Maintain positive and productive relationships with customers to foster loyalty and repeat business.