National Account Manager – Strategic End Users – US Remote

Stanley Black & Decker, Inc. • Illinois USA - Remote, IL

12d • $105,000 - $169,100 • Remote

About The Position

As the National Account Manager-Strategic End Users, you will lead the overall strategy with a major general contractor to drive adoption of DEWALT tools and total jobsite solutions. This role builds strong enterprise-level partnerships that align the DEWALT professional tool portfolio with the customer’s safety, productivity, and standardization goals. Acting as a trusted advisor to stakeholders across procurement, operations, safety, project management, and executive leadership, this role requires a commercially driven leader with strong strategic account management experience, deep knowledge of construction environments, and a passion for helping contractors improve jobsite outcomes through innovative, professional-grade solutions. The ideal candidate will identify growth opportunities, lead complex customer engagements, and collaborate cross-functionally to deliver scalable solutions that strengthen DEWALT’s position as a preferred partner on the jobsite.

Requirements

• Bachelor’s degree in business, Construction Management, Engineering, Marketing, or a related field, or equivalent experience.
• 5+ years of experience in national account management, strategic sales, business development, enterprise selling, or other relevant sectors
• Experience working with large general contractors, construction companies, industrial distributors, or professional end users; familiar with contractor buying processes, field operations and construction safety protocols
• Industry knowledge of large-scale commercial, civil, infrastructure, or industrial construction segments.
• Proven ability to manage complex, multi-level customer relationships across geographically dispersed organizations.
• Strong business acumen, negotiation capability, and experience managing long-cycle, strategic opportunities.
• Ability to travel 60% with overnights to customer offices, job sites, and internal meetings

Nice To Haves

• Experience with professional power tools, hand tools, accessories, storage, jobsite technology, or construction safety solutions strongly preferred
• Change management experience; supporting implementation and training in field-based environments preferred
• Demonstrated success driving product adoption, standardization, or enterprise agreements within construction or industrial environments.

Responsibilities

• Own and grow a strategic national account relationship with a large general contractor, with a focus on expanding DEWALT’s presence across jobsites, regions, and project teams.
• Develop and execute a multi-year account strategy to increase adoption of inherently safe tools, connected jobsite solutions, and standardized equipment platforms.
• Position DEWALT as a strategic partner by aligning customer priorities around safety, productivity, uptime, and workforce efficiency with tailored solutions.
• Build strong relationships with key decision-makers and influencers across safety, field operations, procurement, project leadership, and senior management.
• Identify opportunities to replace higher-risk or less efficient methods with safer, more productive DEWALT solutions.
• Lead customer business reviews, account planning sessions, and implementation roadmaps tied to measurable business and jobsite outcomes.
• Drive pilot programs, field evaluations, and rollout plans that support successful adoption and long-term standardization.
• Partner with cross functional teams including but not limited to field sales, trade specialists, product teams, training resources, and marketing to deliver coordinated customer experience.
• Monitor pipeline, account performance, adoption trends, and forecast accuracy; communicate progress and opportunities to internal leadership.
• Gather customer insights on jobsite needs, safety challenges, and emerging trends to inform product development and go-to-market strategy.
• Represent DEWALT professionally at customer meetings, job sites, trade events, and industry engagements.

Benefits

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.
• Competitive salary
• Comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior