National Account Manager

HilcoMansfield, MA
2d

About The Position

Hilco Vision is a global eye care company that combines brands including Bruder® Healthcare dry eye products, M&S Technologies® visual acuity systems, OnGuard® prescription safety frames, Croakies® Eyewear Retainers and B&S optical tools and lab supplies with a distribution and manufacturing platform serving eye care professionals in key global markets including, the USA, Canada, UK, Germany, Australia, China Belgium, and the Netherlands. Hilco Vision’s portfolio includes Prescription Safety, Lens care, Eyewear Accessories, Lab & Dispensing Products, Dry Eye Solutions, Vision Testing Equipment, Pharmaceuticals, and Diagnostic Exam & Surgical Supplies.  Hilco Vision is looking for a National Account Manager for our Eye Care team. They will accelerate the growth of the Eye Care business through the management of the various Strategic National Account Channels within the Optometric and Ophthalmology industry. The National Account Manager (NAM) is responsible for prospecting new Account groups within the retail and professional channels (National, Regional, E-Commerce, Private Equity, etc.) by leveraging Hilco Vision’s ophthalmic portfolio. Additionally, the (NAM) will manage an existing portfolio by developing and managing the cross-functional relationship between Sales, Brand and Customer Marketing, Customer Service, Finance, and other key departments. Reporting directly to the SVP of Eye Care, this position will play a critical role in Hilco Vision achieving their marketing and revenue goals. Hilco Vision is aggressively expanding our consumer product lines and sales footprint into a variety of sales distribution channels.

Requirements

  • Bachelor’s degree paired with 2+ years sales experience (Ophthalmic experience preferred)
  • Knowledge of retail channels, professional sales and marketing, brand strategies and competitive products.
  • Manage account level P&Ls, including revenue, profitability, and budgets
  • Experience in a highly matrixed environment requiring the ability to collaborate, and influence across functions
  • Drive initiatives across company/franchises
  • Excellent project and time management skills with excellent verbal and written communication
  • Excellent leadership and team interaction skills that allow for maximum influence on key stakeholders
  • Able to travel approximately 60% of the time

Nice To Haves

  • Ophthalmic experience preferred

Responsibilities

  • Execute account specific strategy, programs, logistics, processes, or tactics that contribute to the growth of sales and market share.
  • Develop and manage Key Opinion Leader relationships with Ophthalmic and Optometric personnel to drive Bruder Healthcare product usage
  • Effectively communicate account strategies to the field sales team while keeping sales and sales management informed on all aspects of the business.
  • Manage communication with our National Accounts to ensure headquarter alignment and in-store execution of agreed upon strategies.
  • Serve as point person to facilitate and influence relationships with cross-level customer personnel throughout all Strategic National Account organizations
  • Ensure effective account management and customer service by utilizing analytical and consultative skills to understand key Strategic National Account objectives.
  • Manage and align all support resources for these customers, including EDI, VMI, category management, and promotion management.
  • Responsible for the effective management and maximization of the P&L for their customer base, including pricing programs, and sales execution.

Benefits

  • Weekly pay
  • Medical, dental, and vision coverage
  • Paid time off
  • 401K Savings plan
  • Robust EAP program
  • Employee referral bonus
  • PPE provided by organization
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