National Account Manager
About The Position
Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. As a National Account Manager, you will develop new prospects and engage existing customers to increase sales of HVAC products and services across large national accounts.
Requirements
- Bachelor's degree or an equivalent combination of education and experience.
- At least 1 year of related experience.
- Up to 50% travel.
- Strong abilities with building relationships, listening, persuading, negotiating, and managing time.
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Knowledge principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Effective at written and verbal communication.
- Intermediate industry and product knowledge.
- Must be able to use Microsoft Office and Customer Relationship Management software.
Responsibilities
- Assist in growing sales by targeting existing and prospective national accounts.
- Select the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations.
- Participate in negotiation of prices and terms of sales and service agreements.
- Ensure high post-sales satisfaction to build positive long-term relationships and strong potential for repeat business.
- Participate in account and territory plans at the annual, quarterly, and monthly levels.
Benefits
- tuition reimbursement
- medical, dental, and vision insurance
- prescription drug coverage
- 401(k) retirement plan
- short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- life and long-term disability insurance
- 12 days paid time off
- 2 paid well-being days
- 1 paid volunteer day
- 12 paid holidays
- 3 floating holidays per year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
