Account Manager, Ulta Hair

Wella

10d•$91,000 - $120,000•Remote

About The Position

The Account Manager role is a headquarter account management role with responsibility for Ulta, JCP and Beauty Brands business. The role is accountable to lead and execute with excellence a Joint Business Plan developed and aligned at the customer headquarters but that comes to life in over 2,000 salons and stores combined, nationwide. The Account Manager is expected to deliver channel/ brand business targets, including growing revenue and share through superior sales fundamentals (i.e. price, distribution, merchandising, shelving), which special attention to the needs of a salon and store business. The role will have direct selling & account management responsibilities and will partner with Trade Marketing, Brand Marketing, Finance, Analytics, Demand Planning and Education teams to develop and execute business plans that meet or exceed targets.

Requirements

5+ years’ experience managing a national account, required
Professional salon industry and beauty background strongly preferred
Experience managing headquarter accounts, specifically managing buyer/merchant relationships at a high level
Experience in forecasting, business planning, and trade spend management
Experience in customer marketing, planogram analysis, and Ecom management
Experience with syndicated data and analysis
Passionate about industry and self-motivated
Excellent communicator who can navigate a matrixed organization
Comfortable presenting to C-suite
High level of organization, time management & attention to detail
Bachelor’s Degree
Flexibility to travel
Valid Drivers License

Responsibilities

Identifies and develops a plan of growth and expansion within assigned channel for existing retail business & salons to increase market share and develop new partnerships
Leads the overall strategy, tactics, and execution of joint business plans and serves as key contact for the customer.
Leads the development and execution of all presentations to customers for the selected portfolio of brands/products.
Owns sales fundamentals: distribution, shelving, pricing, and promotion to drive business.
Owns customer digital experience: Content, Assortment & Availability, and Ratings & Reviews.
Works to be a resource for customers by constantly being in touch with the Salon landscape, competitive activity, and industry trends.
Identifies both customer specific and industry data and insights to further sales opportunities.
Leads monthly analysis for internal reviews with regular input to presentation content for North American leadership and Global reviews.
Owns all forecasting for assigned customers, accurately forecasting the business and working proactively with Demand planning parters for major shifts in the business.
Directs Trade Marketing and SBD (Shopper Based Design) to bring store and salon vision to life.
Works in tandem with Education team to bring business and craft education to stylists, driving the overall salon business.
Works in partnership with Marketing to drive initiative and commercial amplification plans via customer channels.
Manages customer budgets to include co-ops, marketing and promotional funds, optimizing business impact and high ROI activities.
Owns overall P&L management for customers, managing business to deliver volume, share and ROI targets.