National Account Director - Immunology - East

Sun Pharmaceutical Industries Ltd

3d•$161,000 - $291,000•Remote

About The Position

As the US healthcare market continues to evolve at a rapid pace, the needs and demands of our customers grow more complex. Meeting these evolving demands requires sophisticated approaches to engage our customers in meaningful ways that allow us to demonstrate the role SUN and its medicines can play in this evolving landscape. The National Account Director is a customer facing commercial colleague responsible for delivering customer solutions that result in an Immunology / Dermatology leadership presence across IDN’s, professional associations, ASOC’s, Private Equity Groups, Community Based GPO’s, and large organized customer groups in other therapeutic areas if additional indications for Brands are secured. This colleague must be able to possess & apply a thorough understanding of Immunology, and Dermatology landscape, each customer's aligned business priorities and how both are being impacted by healthcare reform and other key market dynamics to develop and execute effective customer engagement strategies, projects, and tactics. As a matrix leader, this individual will align key internal stakeholders including Senior Sun Leaders, (VP level and field based personnel), Medical, Sales Leadership, Brand Marketers, Market Access, Field Reimbursement, and Commercial Operations to build effective engagement plans for each customer type. As a subject matter expert in effective engagement, this colleague will also be called upon to gather and share meaningful market analytics/ insights, customer engagement approach, resources, and best practice applications. This position is responsible for supporting the utilization of Sun Branded products to in the marketplace.

Requirements

Bachelor's degree required.
Strong knowledge of the pharmaceutical marketplace is essential.
Account Management experience required
Contracting experience required
Deep understanding of all U.S. healthcare system and IDN/key accounts
Matrixed leadership experience required
Resource design capabilities and the ability to design scalable platforms for multiple customer types
Strong design, implementation, and execution skills for project development
Ability to generate deep, targeted customer insights and integrate into business decisions
Ability to align solutions to brand priorities to ensure focus on strategic execution of the operating plan
Demonstrated initiative, strong strategic and leadership skills
Solid analytical and strategic thinking; ability to translate strategy and analysis to a tactical, executable level
Ability to synthesize complex information and distill critical customer driven insights to drive performance.
Ability to work effectively in a customer and brand team-based environment and partner with internal and external stakeholders, to include senior and executive leaders.
Demonstrated problem-solving and decision-making capabilities
Strong project and process management skills
Excellent verbal and written communication skills. Ability to work on multiple projects and prioritize/multi-task effectively
Abide by all Sun compliance requirements
Strong design, implementation, and execution skills for resource development
Strong coaching skills to provide guidance on best practices and relevant market strategies to account management/ the integrated account team
Ability to understand enterprise customer accounts and work across multiple customer segments and market issues

Nice To Haves

MBA preferred.
Brand marketing experience preferred.
10-15 years preferred
Management experience preferred
Experience leading professional associations and leading advisory boards preferred

Responsibilities

Directly engage all assigned Private Equity Groups, ASOCs, identified Organized Customer Groups, GPO's, and prioritized national key accounts to develop strategic relationships and mutually valued business engagements that deliver on Sun Brands Revenue Goals (Immunology, DERM).
Colleague will be accountable for the development and execution of the strategic plan for each assigned association
Act as core brand representative across the national congress plan (~10), bringing forth key actionable insights to the broader Immunology, and Dermatology marketing team
Partner with Market Access, Government Affairs, and the Commercial Team to best support national brand goals within the marketplace.
Colleague will be accountable for critical decision making for each stakeholder that will significantly impact Sun's relationship with each customer
Provide critical customer insights that inform strategic brand planning and resource development
Colleague will be accountable for capturing and communicating insights from each national customer entity that will be relevant to Brand and cross functional HQ teams
Lead a cross functional integrated team representing National Accounts which will include Sales Leadership, Commercial Operations, Field Medical, Market Access and Legal to create a strategic plan for each assigned national account and third-party entity
Position will appropriately support complex business conversations around ASP, Buy and Bill process, Class of trade, and contracting where applicable.
Partner with broader marketing leads to ensure strategic alignment and real-time incorporation of new, innovative approaches to optimize customer engagement and drive the uptake of Suns’ Specialty Brands.
Travel up to 80% time Nationally