National Account Coordinator - Processor

Bunzl Career • St. Louis, MO

5d • Onsite

About The Position

As a National Account Coordinator, you will support our inside sales efforts by managing assigned national customer accounts and delivering a high level of customer service. Your focus will be keeping accounts running smoothly, ensuring orders and projects move efficiently, and helping customers get what they need, when they need it. In this role, you’ll collaborate across the business and serve as a key point of contact for both customers and internal teams. You will also partner closely with the National Account Manager overseeing your customers. As part of Bunzl’s Processor segment, you’ll manage a broad portfolio of disposable products—from paper and packaging to sanitation, safety, and PPE. Your customers will range across various industries, including food production, food service and industrial manufacturing. An ideal candidate will be based in St. Louis, MO (Creve Coeur) however, we will consider candidates at any of our HUB locations. The role is onsite, day shift, M-F. There may be some flexibility to work from home a few days per month. U.S. Hub locations include: Sumner WA, Cerritos CA, Anaheim CA, Tempe/Phoenix AZ, Dallas TX, Kansas City MO, St. Louis MO, Chicago IL, Indianapolis IN, Atlanta GA, Winston-Salem NC, Worcester MA, Monmouth Junction NJ, Perth Amboy NJ or York PA.

Requirements

• High School diploma required.
• Bachelor’s degree in business administration or relevant field.
• 3-5 years’ related experience or equivalent combination of education and experience.
• Strong understanding sales and sales operations practices.
• Proven and accomplished in executing against deliverables.
• Ability to analyze information and determine appropriate action and to transfer previous learning to current situations.
• Exceptional communication skills and capable of forging strong, impactful cross-functional relationships.
• Exceptional EQ and teamwork are required.
• Knowledge of one or more Bunzl operational areas (customer service, warehousing, finance, purchasing, inventory management) a strong plus.
• Excellent project management, organizational and planning skills with ability to prioritize multiple tasks, projects and meet deadlines.
• Outstanding attention to detail, flexibility with the ability to work in a fast-paced environment.
• Persistence coupled with the ability to communicate effectively with individuals at all levels of the organization.
• Ability to exercise discretion and good judgment, work with minimal supervision and maintain confidentiality of shared information and/or assignments.
• Ability to identify potential issues, rectify existing concerns and mitigate obstacles with a heightened sense of urgency.

Responsibilities

• Collaborate with the National Account Sales Team in executing sales operational processes that enable commercial team members to focus on customer-facing revenue generating activities; overall performance, profitability and growth opportunities.
• Create and maintains critical National Account information such as customer company profiles, customer and vendor contracts, marketing programs, National price files, National part files and National customer contacts.
• Manage various critical processes, including but not limited to, new customer set-up, forecasting, inventory overview/fill rate reviews, drop ship execution, order processing, accounting accuracy, A/R aging reduction, report management and customer account maintenance, both nationally and locally.
• Contribute to development of sales and marketing strategies and approaches for various products and services such as marketing calendar, special promotions, campaigns, sponsored events, etc.
• Responsible for the operational implementation of new business opportunities. Including, but not limited to: Customer engagement, coordination with internal stakeholders through customer on-boarding, continuous review of project/opportunity management throughout lifecycle.
• Collaborate with National Account Managers in development of proposals and sales presentations that includes generation of sellable insights and pricing analysis, in partnership with Category Mgmt. & other internal teams.
• Facilitate collaborative forecasting process to provide accurate forecasts that drive purchase order decisions by the branches, optimizes future inventory levels, and maximizes service levels to customers.
• Facilitate multiple recurring customer-facing and internal (Sales & Marketing) meetings and disseminate critical information and see-through execution of action items.

Benefits

• Medical, dental, vision, and life insurance available to employees and eligible dependents starting the first day of the month after 30 days of employment (unless otherwise specified by a collective bargaining agreement).
• 401(k) retirement plan with a generous company match of $0.75 per $1.00 contributed, up to 6% of eligible pay, available after 30 days.
• Paid time off, including (Pro-rated based on hire date): 10 vacation days and 2 personal days annually (prorated in the first year based on hire date).
• 40 hours annual sick pay (56 hours sick pay per year for candidates hired in Washington, in accordance with Washington State law).
• 6 paid national holidays and 2 floating holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level