Napa Counter Salesman

A.H. Beck Foundation Co., Inc.•Converse, TX

3d•Onsite

About The Position

The NAPA Counter Sales Representative supports the daily operations of the Beck NAPA store by providing accurate, timely, and professional customer service. This role is responsible for processing parts orders, invoices, Prontos, and supporting jobsite and mechanic requests while maintaining compliance with inventory and operational procedures. This position reports directly to both the NAPA Operations Managers and is expected to follow direction and accountability standards set.

Responsibilities

Greet and assist customers, mechanics, and job supervisors promptly and professionally.
Accurately locate and quote parts using TAMS and approved systems.
Provide pricing, availability, and alternative part options when necessary.
Process tickets, and transactions accurately.
Answer phone calls and respond to emails in a timely manner.
Complete other duties as assigned.
Verify quantities, pricing, and job/WO allocations prior to finalizing transactions.
Immediately report discrepancies, shortages, or documentation issues to the managers.
Assist with receiving, and returns.
Maintain organized shelves, bins, and staging areas.
Maintain a clean, organized, and professional counter area.
Follow all inventory, purchasing, and operational procedures.
Maintain limited personal phone use during work hours.
Demonstrate professionalism, teamwork, and respect at all times.
Accept direction and feedback from the Napa Operations Managers.
Basic computer proficiency (data entry, email, simple reporting)
Ability to learn and use company inventory system
Attention to detail when tracking materials and quantities
Ability to lift and carry up to 50 lbs
Comfortable working indoors and outdoors in varying weather conditions
Ability to bend, reach, stand, and move materials throughout the shift