Nail Technician

Ocean Reef Club•Key Largo, TX

5d•Onsite

About The Position

The Nail Technician performs professional nail, hand and foot treatments. They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish. They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific nail service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our members/guests. They must hold and maintain a current state license.

Requirements

Must have enthusiasm and possess excellent customer service skills.
Enjoy working with people and possess a friendly and outgoing personality.
Excellent communication and listening skills, as well as basic computer knowledge.
Must be a team player.
Nail Technicians education required; cosmetology license preferred.
Must hold and maintain a State of Florida cosmetology license or nail technicians’ license.
Minimum of two to three years experience preferred.

Responsibilities

Be on time and in your uniform for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
Be flexible with your schedule, supporting the needs of the spa.
Properly care for equipment and use proper amounts of product to assist with cost controls.
Have complete knowledge and understanding of all services and products while educating and training members/guests in these areas.
Actively promote home care programs, meeting minimum retail sales goals.
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
Responsible for completing tickets daily. Tickets must include client’s full name, client’s ORC member/guest number, service performed, date and time of appointment, nail technician’s name and ID number, 19% gratuity and amount for service.
Perform prep work and properly clean and restock work area as required.
Communicate to management any and all occurrences involving staff or members/guests in the spa that require attention.
Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
Handle members’ guests’ questions and concerns professionally and courteously.
Provide accurate, appropriate and immediate responses to all requests by members/guests ensuring complete guest satisfaction.
Possess ability to work without direct supervision.
Maintain a positive attitude and contribute toward a quality work environment.
Regularly attend, participate in and support training and staff meetings for the spa.
Assist in all areas of spa operation as requested by management.