Nail Technician

Highgate Hotels•Ketchum, ID

5d•Onsite

About The Position

The Nail Technician is an essential contributor to the spa’s elevated beauty and wellness experience. This role delivers impeccably detailed manicure and pedicure services using premium products, advanced techniques, and luxury hospitality. The Nail Technician creates a serene, relaxing, and results-driven experience that reflects the spa’s five-star standards.

Requirements

Valid Nail Technician or Cosmetology license.
1–2 years of experience in a luxury spa, resort, high-end salon, or premium hospitality setting preferred.
Expertise in manicures, pedicures, gel systems; familiarity with structured gel, nail art, or enhancements is a plus.
Strong understanding of nail health, product ingredients, and advanced nailcare techniques.
Exceptional grooming, professional etiquette, and guest-service skills.
Ability to work a flexible schedule including weekends, holidays, and evenings.
Impeccable personal presentation and attention to detail.
Graceful, calming, polished demeanor.
Artistic eye and steady, precise hands.
Passion for beauty, self-care, and premium guest experiences.
High standards of sanitation, safety, and professionalism.
Discretion, emotional intelligence, and commitment to guest privacy.

Responsibilities

Perform luxury-level manicures, pedicures, and nail enhancements following spa protocols and brand standards.
Provide meticulous cuticle care, shaping, buffing, polish application, gel services, and specialty treatments with precision and artistry.
Customize services based on guest preferences, nail health, and desired aesthetic.
Offer warm, intuitive service with polished communication, ensuring every guest feels cared for, relaxed, and valued.
Provide aftercare education and recommend maintenance products to prolong results.
Maintain detailed knowledge of spa service offerings, treatment protocols, and premium nailcare brands used within the spa.
Ensure all tools, equipment, and work areas meet luxury-spa standards for sanitation, sterilization, and cleanliness at all times.
Maintain treatment rooms and nail stations that are immaculate, beautifully presented, and fully stocked for each service.
Follow all state regulations for hygiene, disinfection, and safe handling of products.
Document guest preferences and service notes accurately in spa software.
Educate guests on nailcare products and wellness items suited to their needs.
Recommend homecare solutions - cuticle oils, strengthening treatments, hydration products - to enhance nail health between visits.
Support retail goals through authentic, informative, and personalized recommendations.
Communicate clearly with spa leadership, front desk team, and fellow technicians and therapists to ensure a seamless guest journey.
Participate in ongoing training, brand education, new service rollouts, and luxury service refinement.
Support spa promotions, seasonal offerings, and VIP experiences when needed.