Nail Technician - Spa
About The Position
Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices. Be flexible with your schedule, supporting the needs of the spa. Properly care for equipment and use proper amounts of product to assist with cost controls. Have complete knowledge and understanding of all services and products while educating and training guests in these areas. Actively promote home care programs, meeting minimum retail sales goals. Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures. Perform prep work and properly clean and restock work area as required. Communicate to management any and all occurrences involving staff or guests in the spa that require attention. Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. Handle guests’ questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction. Possess ability to work without direct supervision. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa. Assist in all areas of spa operation as requested by management. Must have enthusiasm and possess excellent customer service skills. Enjoy working with people and possess a friendly and outgoing personality Excellent communication and listening skills, as well as basic computer knowledge Must be a team player Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. Demonstrate actions and behaviors that reinforce the Company’s Mission and Values. Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Other duties as assigned.
Requirements
- Must hold and maintain a current state cosmetology license
- Minimum of 2 years’ experience, preferably in a luxury resort spa environment
- Must have enthusiasm and possess excellent customer service skills.
- Enjoy working with people and possess a friendly and outgoing personality
- Excellent communication and listening skills, as well as basic computer knowledge
- Must be a team player
Nice To Haves
- Guest service training a plus
Responsibilities
- Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
- Be flexible with your schedule, supporting the needs of the spa.
- Properly care for equipment and use proper amounts of product to assist with cost controls.
- Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
- Actively promote home care programs, meeting minimum retail sales goals.
- Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
- Perform prep work and properly clean and restock work area as required.
- Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
- Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
- Handle guests’ questions and concerns professionally and courteously.
- Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
- Possess ability to work without direct supervision.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in and support training and staff meetings for the spa.
- Assist in all areas of spa operation as requested by management.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
- Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
- Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
- Other duties as assigned.
Benefits
- Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
