Nail Technician/Cosmetologist

Salamander Employer DC, LLC•Washington, DC

3d•Onsite

About The Position

We are looking for individuals who are passionate about service and eager to learn new skills. At Salamander Collection, we value teamwork and the professional development of our team members. We are committed to providing competitive wages and benefits, excellent training, a safe and enjoyable work environment, and numerous opportunities for advancement to ensure a rewarding career. We take pride in our dedicated and diverse team. All professionals at Salamander Collection adhere to our Vision, Brand Promise, and Core Values. We specialize in managing Four and Five Star luxury hotels, resorts, and fine food establishments. If your interests include golf, tennis, spa, beach, water sports, equestrian activities, shopping, or relaxation, we offer employee discounts to match.

Requirements

High School diploma preferred.
Must be 18 years of age or older.
3 years of experience in waxing, brows, lashes, and nail care, preferably in a luxury environment.
Must possess a valid cosmetologist license.
Possess strong communication skills.
Possess and display a sincere willingness to provide elevated customer service to spa and hotel guests.
Possess strong organizational skills.
Ability to work independently.
Ability to function well under pressure, set priorities, and adjust to changing conditions.
Possess a strong work ethic, high sense of pride, and responsibility for your role.
Ability to utilize stairs/elevators.

Responsibilities

Provide professional waxing, brows and lash services, manicures, pedicures, paraffin dips, hand and foot scrubs, precise polish removal and application, and seasonal specialty treatments.
Deliver the highest level of hospitality and exemplary guest service.
Inform and educate guests on nail care, service products, the experience, and the Salamander brand.
Prepare and maintain the work area with necessary supplies.
Set up and break down the hand and foot Spa.
Communicate product quantities to ensure a well-stocked workspace.
Accommodate special requests and resolve customer concerns.
Assist customers with inquiries regarding hotel and spa services.
Stock the hand and foot Spa with clean terry and return used terry to designated laundry bins.
Ensure work areas are clean and appropriately sanitized between guest experiences.
Utilize the Book4Time booking system.
Upsell services and provide relevant retail suggestions to guests.
Use opening/closing checklists to ensure areas are well-maintained, stocked, and cleaned to luxury standards, and that all equipment is in good working order.
Work harmoniously and professionally with other service professionals, team leads, supervisors, and management.
Communicate information about Spa and hotel operations to guests, answer product and treatment questions, and educate guests about locker room facilities, pool, and fitness center.
Follow Salamander Resort and Collection Handbook procedures.
Adhere to hotel and spa safety procedures and contact security regarding any accidents or injuries.
Appropriately handle and store all chemicals related to job responsibilities and workspace cleanliness.