Mystery Shopping Auditors

DATA QUEST INVESTIGATIONS LTD•Boston, MA
•$20 - $35•Onsite

About The Position

Data Quest Ltd., a Massachusetts-based investigative agency serving clients since 1981, is seeking reliable, detail-oriented individuals to join our team of Mystery Shopping Auditors throughout Boston and the surrounding communities. Looking for a flexible way to earn extra income on your own schedule? Our per-assignment opportunities allow you to select audits that fit your interests, availability, and preferred locations. Once registered and approved as a Data Quest Mystery Shopping Auditor, you will gain access to available assignments throughout the Greater Boston area. Browse upcoming opportunities and request assignments that interest you. There is no requirement to accept a minimum number of assignments or commit to a regular schedule. Our investigative assignments include a variety of industries and scenarios, such as Hotels & Hospitality, Restaurants & Bars, Retail Stores, Parking Facilities, and Entertainment & Attractions. Assignments vary in duration, location, compensation, and reimbursement allowances.

Requirements

  • Reliable and detail-oriented.
  • Strong written communication skills.
  • Excellent attention to detail.
  • Ability to follow assignment instructions.
  • Ability to maintain confidentiality.

Nice To Haves

  • Previous mystery shopping experience.

Responsibilities

  • Evaluate guest experiences, service standards, and employee performance in Hotels & Hospitality.
  • Assess customer service, food and beverage operations, and cash-handling procedures in Restaurants & Bars.
  • Evaluate employee interactions, customer service, and compliance with company policies in Retail Stores.
  • Assess valet services, parking operations, employee integrity, and customer service in Parking Facilities.
  • Evaluate experiences at movie theaters, museums, and other venues in Entertainment & Attractions.
  • Provide accurate, objective reports based on assignment instructions.
  • Maintain confidentiality of all assignment details.

Benefits

  • Flexible schedule
  • Free food & snacks
  • Compensation for each successfully completed assignment
  • Eligible expense reimbursements according to assignment guidelines
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