My Choice Care Manager

TRILLIUM HEALTH RESOURCES•Greenville, NC

5d•$54,106 - $67,210•Remote

About The Position

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Trillium believes that empowering others begins with supporting our team. We offer our employees: A collaborative, mission-driven work environment, Competitive benefits and work-from-home options for most positions, Opportunities for professional growth in a diverse inclusive culture. Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today! Trillium Health Resources has a career opening for a My Choice Care Manager to join our team! The My Choice Care Manager is responsible for providing in reach and transition care management to members residing in institutional, congregate, or facility-based settings, including State Operated Developmental Centers, Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID), Psychiatric Residential Treatment Facilities (PRTFs), hospitals, inpatient units, and other qualifying settings. The My Choice Care Manager educates members and guardians about how to effectively navigate the physical, behavioral, and social service systems for themselves and about the existence of informal/community resources available to them; and facilitates the member/guardian access to these resources. The My Choice Care Manager provides care planning with foundations in national evidence based and informed standards to do whole person care.

Requirements

Must meet QP status.
Fully licensed by the NC governing board regulating Human Services professions; OR
Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR
A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
Additionally, if serving members with LTSS needs, the care manager must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
The following immunizations are required for this position: a. Fully vaccinated against Covid-19, Influenza (annually within Influenza season Nov 1 – March 31), MMR, Varicella and Tdap (Tetanus, diphtheria pertussis). b. MMR and Varicella - must show proof of vaccination or have blood drawn to show immunity. c. Tdap - must show proof of one dose. d. Employees must provide proof of all immunizations prior to their start date or agree to be and provide proof of all immunizations within 4 months of start date.
Must have a valid driver’s license.
Must reside within Trillium’s North Central or South Central Region, which includes the following counties: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrell, Washington, Wilson, Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, and Wayne.
Must be able to travel within catchment as required.

Nice To Haves

License and/or certification may be accepted as noted above.
Preference will be given to individuals with experience transitioning members with IDD into community living arrangements.

Responsibilities

Provide integrated care coordination/care management to members who have identified needs with behavioral health, physical health, co-occurring, co-morbid, and/or multi-morbid conditions.
Facilitate referrals for health-related services, community-based resources, and social support services.
Work with members/legally responsible person(s) and other members of the care team to identify, document, and attempt to address barriers transitioning to home or to a community inclusive setting.
Ensure completion of the Care Management Comprehensive Assessment (CMCA) and other assessments as needed.
Ensure timely and accurate documentation of all transition planning/post transition planning and coordination efforts in Trillium Health Resources software platform.