MXU Installer/Technician (Inside Wire)

AFL Telecommunications•Surrey, BC

17d•Hybrid

About The Position

AFL is looking for an MxU Installer to join a company that is helping build the network infrastructure that powers communication, digital access, and economic growth in communities across Canada. AFL is a global fiber optic manufacturer and solutions provider with operations in multiple countries, focused on delivering innovative infrastructure solutions and high-quality services across service provider, enterprise, energy, and industrial markets. At AFL, people are central to the company’s success. The culture emphasizes collaboration, diversity and inclusion, integrity, accountability, learning, and career growth, with opportunities to contribute across engineering, field operations, manufacturing, and corporate functions. We are hiring an MxU Installer to install GPON wiring for residential and business multi-unit properties, supporting reliable high-speed network connections. The MxU Installer is responsible for installing GPON wiring in Multi-dwelling Units and Multi-tenant Units, supporting the safe, efficient, and high-quality delivery of inside wiring and outside plant cable installations. This role plays an important part in ensuring reliable network connections for residential and business customers while working closely with field service leadership to maintain safety, productivity, and service standards.

Requirements

Telecommunications experience related to inside or outside plant preferred
Cabling and wiring experience in fields such as structured wiring, alarming wiring or equivalent preferred
Valid class 5 driver’s license preferred. May be required to operate Company Vehicle and meet AFL’s internal Motor Vehicle policy
Passion for customer service
Strong mechanical, technical and analytical ability
Ability to do fine, precise work with their hands
Ability to work aloft on extension ladders or step ladders
Proficient in operating hand and power tools, and test equipment
Normal color vision to work with color-coded wiring
Ability to effectively handle both favorable and unfavorable customer interactions
Safety-Oriented – safety is one of our core values. Job site safety is everyone’s responsibility, including yours
Flexible – open to change and new information and rapidly adapts to changing conditions or unexpected obstacles
Detail oriented – attention to detail with the ability to follow through on assigned tasks; essential focus on quality and job efficiencies
Independent – self-driven with ability to work well under limited supervision
Analytical Thinking/Problem Solving - capable of complex reasoning/analysis; use sound judgement to analyze and resolve onsite issues
Results focused – driven to meet or exceed assigned tasks/goals while working safely and co-operatively within a team environment
Interpersonal skills – able to collaborate on projects, maintain effective work relationships, and communicate clearly with customer and management alike
Adaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously
Team Player skills - Possess strong commitment to team environment with the ability to contribute expertise and follow leadership directives at all times

Nice To Haves

Telecommunications experience related to inside or outside plant
Cabling and wiring experience in fields such as structured wiring, alarming wiring or equivalent
Valid class 5 driver’s license

Responsibilities

Provide unparalleled customer service excellence
Ensure diligence with construction site safety through safety orientations with Site Supervisors as required based on job site
Install residential and business Fiber lines from Main Equipment Rooms (MER) to each individual suite
Place cables from outside to inside via aerial or underground paths
Operate power tools in a safe manner, respectful of client’s property
Maintain excellent working condition of Test Equipment
Conduct Optical Power Meter testing of fiber connections
Troubleshoot technical issues swiftly and accurately
Work indoors and outdoors at customer locations and in manholes as required
Responsible for administrative tasks, including expense reports, Web Tracker (timesheet) entries, Company vehicle mileage tracking
Maintain Company Vehicles to ensure good working condition, cleanliness and adherence to regular maintenance schedule
Help build and maintain positive relations within the team
Protect organizations’ values by keeping information confidential
Enhance organizational reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment
Adhere to and promote the environmental, health & safety policies of AFL
Employee may be asked to perform other ancillary or related duties as required, to meet the ongoing needs of the organization.