Museum Attendant Guard

Brooklyn Museum•New York, NY

17d•$42,071•Onsite

About The Position

The Museum Attendant Guards are part of the public-facing team and are principally responsible for the safety and security of our visitors, collections, and staff. They interact with visitors in a positive and welcoming manner, including providing wayfinding and information related to the Museum collection, public programs, and events. They are also responsible for following our Code of Ethics and other related policies, for bringing violations to the attention of Security leadership, and for consistently demonstrating integrity and professionalism as part of their jobs.

Requirements

High school diploma or equivalent G.E.D. certificate or two years of satisfactory, full-time paid experience in custodial, protection, and museum attendant or related work, which includes responsibility for meeting, advising, and directing the public
New York State Guard certificate required. CPR/AED/FSD and/or Fire Guard certification preferred, but training will be provided
Excellent verbal and written communication skills, along with strong organizational and planning skills
Ability to provide excellent customer service and maintain professional demeanor in a challenging and dynamic environment
Detail oriented, with the capability to work under minimal supervision
Physical ability to stand for extended periods of time, and to climb or descend up to ten flights of stairs
Ability to walk, bend, lift moderate weights, and use household cleaning products in connection with cleaning duties
Ability to work weekends (five-day workweek includes weekend days)

Nice To Haves

Prior museum/art-related experience a plus, but not required
Fluency in languages in addition to English preferred

Responsibilities

Communicates Museum policies regarding the safety of the collection and ensures staff and visitors adhere to established protocols to safeguard the collection from damage
Conducts opening and closing procedures, including inspection of assigned galleries and surrounding areas to guarantee there are no safety issues or concerns prior to opening the Museum to the public
Guard and patrol in any assigned area of the Museum, to ensure the protection of exhibitions, displays and/or mountings from loss or damage due to theft, vandalism, fire, etc. and reports issues and/or safety concerns to the supervisor
Completes daily log and other security reports as required. Reports and responds to emergency incidents (e.g., medical emergencies, natural disasters, etc.)
Performs any other duties reasonably related to the functions described above, including exterior facility patrols, escorting contractors/vendors, etc.
Meet the public (including school groups) and teachers attending Museum, and advise on the location of exhibitions, halls, galleries, etc. or on the arrangements and directions by other Museum department(s)
Maintain order in detection, ejection, and/or security guard tours, as assigned
Attend to and perform various cleaning and mopping duties
Operate passenger and freight elevators as needed
Required to wear safety equipment and PPE on the job, as necessary
Take responsibility for the safety and protection of all related Museum buildings, collections, personnel, Museum visitors, and equipment
Assist with fire and safety team functions as deemed necessary by the Fire and Life Safety Director