Museum Attendant 2 - Minimum Qualifications Waived

State of Nevada•Las Vegas, NV

1d•Onsite

About The Position

The Department of Tourism and Cultural Affairs, Division of Museums and History is seeking to fill the Museum Attendant 2 position at the Nevada State Museum in Las Vegas, located on the grounds of the Las Vegas Springs Preserve. The schedule for this position is Thursday through Monday, 7:30 a.m. to 4:30 p.m., but may vary depending on the changing needs of the Museum. The Museum Attendant 2 is primarily responsible for customer service and providing support for the museum store, education department, membership services, volunteers, and events as needed. Duties include greeting visitors, answering questions, promoting Museum programs, performing light clerical and custodial tasks, answering phones, and monitoring the safety of guests and school groups. The position also provides front line guest interaction and assists with membership sales, volunteer hour tracking, and related administrative tasks. Museum Attendants assist visitors at museums and provide information and directions as requested; perform routine security activities to ensure the safety of visitors and protection of assets and exhibits.

Requirements

Graduation from high school or equivalent education and two years of clerical experience which included working with the public; OR an equivalent combination of education and experience as described above.
Ability to communicate information to the public concerning museum exhibits, programs and services, other State museums’ hours of operation, locations, entrance fees, and membership program and benefits.
Ability to coordinate and schedule volunteer staff, set up lectures and assist in special events planning.
Ability to assist in the supervision of tours and volunteers.
Ability to prepare newsletter articles, website content, correspondence, basic reports, and forms.
Ability to operate a cash register/point-of-sale system for collection of admission fees, train ride fees and museum store sales.
Ability to operate security systems.
Ability to operate a personal computer.
Ability to perform basic research in order to assist in report preparation and collection identification.
Ability to work independently.

Responsibilities

Prepare museum for visitors by turning on lighting, inspecting premises for damage, assisting in clean-up, and ensuring readiness to receive visitors.
Assist visitors by providing information and directions; answer questions regarding exhibits, programs and services, history, and locations of public facilities; and help visitors with special needs.
Operate surveillance systems to ensure the protection of visitors and property within the museum; patrol museum and check exhibits for security and vandalism; refer security issues to proper authorities and secure the building at the end of the day; prepare accident reports and maintain security log.
Collect admission and other fees and make change as necessary; keep records of revenue received and prepare appropriate paperwork; assist in the museum store as cashier/salesclerk as assigned.
Perform clerical tasks such as answering phones, typing, and mailing letters and packages; prepare and post museum content to website or social media site; make bank deposits; check out educational materials to customers; perform basic computer tasks and data entry; and perform custodial duties as needed.
Perform related duties as assigned.
Under general supervision, incumbents perform the full range of duties outlined in the series concept.
In addition, incumbents, working closely with a Curator and/or assigned supervisor, perform a variety of tasks including the composition of newsletter and/or website articles and content; assist with program and special event planning and implementation; lead school tours and set up for lectures; manage volunteer program to include recruiting and training volunteers in general museum responsibilities; schedule and coordinate docents and volunteers; prepare paperwork for the acquisition of artifacts and catalogs; index research material; and perform other duties as requested by a Curator.
Museum Attendant II’s may also be assigned responsibility for the daily operation of the museum store which includes conducting sales, reconciling sales at end-of-shift, stocking shelves, taking inventory, preparing purchase requisitions, and creating displays.
This is the advanced journey level in the series.