Museum Associate - Part-time (24 hours)

Childrens Museum of Denver Inc•Denver, CO
•Onsite

About The Position

The Museum Associate is an active, guest-facing role at the Children’s Museum of Denver at Marsico Campus, focused on facilitating play and creating memorable experiences for children and families. Associates welcome guests, encourage curiosity and exploration, and help maintain clean, safe, inviting exhibit spaces. The role combines playful performance and guest engagement with exhibit preparation, teamwork, and support for other Guest Services areas. This is a part-time, 24-hour, non-exempt position scheduled Thursday, Saturday, and Sunday, with additional hours as needed. Occasional weekends, evenings, holidays, events, and at least one after-hours event per month are part of the role. The position pays $20.29 per hour, with an additional $1 per hour for Spanish bilingual proficiency. Applicants should include their availability in their cover letter.

Requirements

  • Passion for play and commitment to the Museum’s mission, vision, and values of diversity, equity, access, and inclusion.
  • Ability to engage with children and adults in a playful, welcoming, and respectful manner.
  • Comfort performing, singing, improvising, and being in front of families and large groups.
  • Experience working with children and families, formally or informally.
  • Ability to work effectively and accurately in a fast-paced environment while providing excellent guest service.
  • Interest and enthusiasm for working with children and families, and high energy for facilitating interactive experiences.
  • Fluent English proficiency in writing, reading, and speaking.
  • At least 18 years of age and a high school diploma or equivalent.
  • Must pass the Museum’s pre-employment screening process.
  • Ability to carry materials weighing up to 50 pounds, move through exhibits, climb in Adventure Forest, and work indoors and outdoors in variable conditions.
  • Ability to remain stationary for extended periods, up to six hours, indoors and outdoors; some duties may involve elevated heights and uneven surfaces.
  • Ability to communicate frequently and accurately with staff and guests, including using a two-way radio.
  • Ability to operate a computer and other office equipment.
  • Ability to climb stairs and ladders and wear a helmet when working in Adventure Forest.

Nice To Haves

  • Bilingual Spanish proficiency.

Responsibilities

  • Welcome guests warmly and energetically, participate in imaginative scenarios, and facilitate playful interactions in exhibit spaces.
  • Model curiosity, creativity, and joy in interactions with children and families.
  • Maintain clean, safe, engaging exhibit environments.
  • Listen to guest feedback and address it to improve the guest experience.
  • Stay informed about programming, events, and exhibit schedules and share information with guests.
  • Open, reset, and close exhibit spaces, including restocking and preparing materials.
  • Collaborate with teammates and assist others as needed.
  • Participate in after-hours events, with a minimum of one event per month.
  • Assist with onboarding and mentoring new staff as assigned.
  • Support the Guest Services team at the Front Desk, Gift Shop, and Café as necessary.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Paid time off for vacation and sick days, plus four holidays.
  • 401(k) retirement plan, with eligibility to contribute after a three-month waiting period for employees age 21 or older.
  • Employee Assistance Program.
  • Flexible spending account.
  • Short-term disability.
  • Free parking.
  • Free family Museum membership.
  • Discounts in the Museum Gift Shop and Café.
  • Comprehensive benefits package and supportive work environment.
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